Date of publication
15/04/2024
Date of order
15/04/2024
15/04/2024
3.00
Fair
Date of publication
07/03/2024
Date of order
23/02/2024
07/03/2024
GLS was a day late
3.00
Fair
Date of publication
28/02/2024
Date of order
28/02/2024
28/02/2024
Please forward the product ordered and not a substitute if not agreed with customer.
3.00
Fair
Date of publication
01/12/2023
Date of order
01/12/2023
01/12/2023
Provide update on product when being shipped
3.00
Fair
hubauer-shop.de/en/ replies: 01/12/2023
We usually keep our customers informed for each step of their order. We ll get back to you as soon as possible as per our info already sent to you. Your HUBAUER Shop Team
Date of publication
28/11/2023
Date of order
28/11/2023
28/11/2023
Faster shipping and better pricing..
3.00
Fair
Date of publication
09/11/2023
Date of order
09/11/2023
09/11/2023
Complicated to navigate in the webshop adding parts to the basket
3.00
Fair
Date of publication
26/09/2023
Date of order
26/09/2023
26/09/2023
A lot of konfirmationmail, informationmail etc but delivery took a big while
3.00
Fair
hubauer-shop.de/en/ replies: 26/09/2023
Thank you for your review. We strive to provide the best experience for our customers. We apologize that delivery did not meet your expectations. We value all feedback and will use it to continually improve our processes. Thank you again for your review. Your HUBAUER Shop Team
Date of publication
26/08/2023
Date of order
26/08/2023
26/08/2023
They require shipping country to be the same as invoicing country which is annoying.
3.00
Fair
Date of publication
31/07/2023
Date of order
18/07/2023
31/07/2023
3.00
Fair
Date of publication
25/07/2023
Date of order
25/07/2023
25/07/2023
Communication and customer service
3.00
Fair
Date of publication
25/07/2023
Date of order
25/07/2023
25/07/2023
You could offer a quicker courier service
3.00
Fair
hubauer-shop.de/en/ replies: 25/07/2023
Thanks for your feedback! We strive to provide great service to all our customers, so we appreciate your input.
Date of publication
08/07/2023
Date of order
08/07/2023
08/07/2023
Out of stock item was sold to me and the order processing and shipping was slow.
3.00
Fair
hubauer-shop.de/en/ replies: 10/07/2023
Thank you for taking the time to provide us with feedback about your experience. We appreciate your input and deeply value our customers. We strive to provide the best quality products and services, so we regret to hear that you were not completely satisfied with your purchase. However, we always put the customer first and do our best to ensure a positive shopping experience. Thank you again for s
Date of publication
25/05/2023
Date of order
07/04/2023
25/05/2023
Product is not the best. Especially in the dark the lettering is not nice
3.00
Fair
Date of publication
26/04/2023
Date of order
26/04/2023
26/04/2023
Bonjour,
J'ai trouvé que passé commande était un peu compliqué. en plus, c'est après le paiement que vous demandez des documents au client. En ces temps de grandes arnaques, j'ai eu peur que vous n'honoriez pas la commande.
Mais finalement, tout s'est bien passé et j'ai bien reçu la commande; Je suis prête à en passer une autre
3.00
Fair
hubauer-shop.de/en/ replies: 27/04/2023
Thank you for your feedback and for taking the time to share it with us. We value our customer's satisfaction and we are glad to hear that your order went through. In the case of sensitive articles, the vehicle data is required, as BMW AG must match and program the article to the vehicle. Thank you again for choosing us, we hope you have a great day! Best regards, Hubauer Online Shop