Date of publication
13/02/2024
Date of order
13/02/2024
13/02/2024
I'm their reseller. A great share of their 3D printers are discounted for the end customers but not for resellers. So, the end user will get the printer remarkably cheaper when purchasing directly from 3DPrima instead of the reseller. That makes the reseller position very difficult if not impossible.

Sometimes you order items that are not in stock but you need to wait. While waiting, you're not a
3.00
Fair
Date of publication
22/07/2023
Date of order
16/07/2023
22/07/2023
Kundtjänst,förmåga att lösa problem.
3.00
Fair
3D Prima replies: 25/07/2023
Tack för ditt omdöme, tråkigt att du inte var helt nöjd. Vi ska förbättra oss.
Date of publication
07/07/2023
Date of order
07/07/2023
07/07/2023
I think its bad that i can`t order stuff that not are in store.
3.00
Fair
Date of publication
03/07/2023
Date of order
03/07/2023
03/07/2023
Customer service does not respond to emails
3.00
Fair
Date of publication
28/05/2023
Date of order
28/05/2023
28/05/2023
Order failed to deliver on expected date, and looks like it will take extra couple of days to arrive.
We've actually payed for the shipping costs. It was 3Dprima that selected the carrier, and so it's 3Dprima responsible for the delay.
3.00
Fair