Date of publication
29/09/2023
Date of order
29/09/2023
29/09/2023
Was not clear that I would have to pay nearly £50 for the shoes to get through customs.. I'm sure will be somewhere in the small print, but increased the price by over 30%
2.00
Poor
PeppeShoes.com replies: 18/01/2024
We sincerely apologize for any inconvenience caused by the customs duty imposed on your package. We understand that unexpected charges can be frustrating, and we want to provide clarity on the situation. The customs fee is a result of the changes due to Brexit, and unfortunately, PeppeShoes has no control over these charges. We acknowledge the frustration and inconvenience this may have caused yo
Date of publication
18/09/2023
Date of order
18/09/2023
18/09/2023
Not had them delivered yet and that has been over 4 weeks
2.00
Poor
PeppeShoes.com replies: 19/09/2023
Hello Stephen, we contacted you by email on September 12 that the shipment of your order would be delayed, and on September 18 you received information that the shoes were on their way. Please, expect the shoes soon.
Date of publication
04/08/2023
Date of order
04/08/2023
04/08/2023
Bad Communication with the costumer service. I received an article that I did not want at all and could not return until now due to the lack of communication. Nevertheless, the money for the unwanted item has already been debited.
2.00
Poor
PeppeShoes.com replies: 19/09/2023
Hello, Even if there was a mistake in your order, you can make a return within 30 days of receiving the shipment.