For two weeks now, I have been waiting for the delivery of my order. In the account, it indicated as "completed." I wrote to the contact email and through the feedback form but have not received any answer. I called by phone too. No communication with me from the company after payment!
UPD:
I've received my order. Everything was fine except communication and unpredictable time frame for delivery.
3.00
Fair
Imported from Trusted Shops AG
Date of publication
30/12/2023
Date of order
30/12/2023
30/12/2023
There is no update on the progress of the order. If they have prepared it and sent it, or if there is any problem or delay
3.00
Fair
Imported from Trusted Shops AG
Date of publication
30/10/2023
Date of order
30/10/2023
30/10/2023
I made an order of 4 2euro coins. One of them had a mark on it, that doesn't response to the uncirculated condition. I send them also a photo. The official answer was that they will send me another one when I place a future order. What about if I don't want?? They must be more careful about the coins they pick and send. I don't want to make any future order
3.00
Fair
Imported from Trusted Shops AG
Date of publication
29/04/2023
Date of order
29/04/2023
29/04/2023
Payment methods very limited and shipping costs too high
3.00
Fair
Imported from Trusted Shops AG
Date of publication
13/03/2023
Date of order
13/03/2023
13/03/2023
Shipping is long. And they didn’t answer to e mail.
UPD:
I've received my order. Everything was fine except communication and unpredictable time frame for delivery.