Service was good with prompt delivery, the frame is of good quality very however it was disappointing to find that the frame was too small for my jigsaw, the length was approx. 1cm too short. for a 500 pieces
4.00
Good
puzzleYOU IE replies: 28/12/2021
"500 pieces" tells us only how many pieces a jigsaw puzzle has, it is not a size. The size of a puzzle can be found on the puzzle box. As shown in the shopping cart, our frames are tailor-made for our photo puzzles. If you buy one of our frames for an ordinary jigsaw puzzle that is not exactly the same size as our photo puzzles, it will not fit.
Date of publication
23/12/2021
Date of order
09/12/2021
23/12/2021
Very nice box, looks great.
I would put in the original picture with it so we can add it the right way. Now the person who gets it doesn't know what it suppose to be ♀
4.00
Good
Date of publication
15/11/2021
Date of order
01/11/2021
15/11/2021
Nothing really
4.00
Good
Date of publication
05/11/2021
Date of order
22/10/2021
05/11/2021
I was a little annoyed that this had to come all the way from Germany. the reason I wanted to buy from Ireland was:
1. to ensure fast delivery;
2. Reduce airmiles for the environment.
As the website had a .ie address did assume it was Irish.
Notwithstanding those issues, it did arrive on time and is of good quality.
Many thanks,
Colm.
4.00
Good
puzzleYOU IE replies: 05/11/2021
The reason why we offer a webshop with the domain extension .ie is not only because we want to offer our Irish customers the possibility to order directly from the producer without any intermediaries, but also to be able to show the turnover separately from all other countries to the Irish authorities and to pay the applicable tax in Ireland.
Our contribution to the environment is that we do not
Date of publication
21/10/2021
Date of order
07/10/2021
21/10/2021
The package arrived later than expected and the tracking wasn't great so I was getting a little anxious. However, response from customer service was speedy and reassuring.
This is a Christmas gift so I have not opened the puzzle and cannot comment on the pieces, but the picture on the front looks perfect and I'm delighted with that.