Date of publication
21/03/2024
Date of order
10/03/2024
21/03/2024
Great service. Sale items are attractive.
Delivery time could be better.
4.00
Good
EASY-surfshop.com replies: 22/03/2024
Thank you for your feedback! We're delighted to hear that you found our service to be great and that you found our sale items attractive. Regarding the delivery time, we understand your perspective. However, we'd like to clarify that your package was delivered within 5 business days from the shipping date, which falls within the estimated delivery time frame of 3-10 business days to the Netherlan
Date of publication
05/01/2024
Date of order
05/01/2024
05/01/2024
You have problems when account owner's address and delivery address are different. The delivery address was properly used, but phone number of account owner was used. This is extremely inconvenient when you wish to buy and deliver a present for your friend. See order no. 1019829.
4.00
Good
EASY-surfshop.com replies: 08/01/2024
Thank you for providing feedback on your purchases in our store. We are actively working on improving our system. Indeed, currently, if you don't manually change the phone number or email address, the data will be copied from the sender/account owner. Next time, everything will go smoothly, :) We appreciate your recommendation! Good Winds! EASY-surfshop Team
Date of publication
03/01/2024
Date of order
03/01/2024
03/01/2024
4.00
Good
Date of publication
01/01/2024
Date of order
30/11/2023
01/01/2024
Very good tracking of the shipment.
Quick response from after-sales service.
4.00
Good
EASY-surfshop.com replies: 22/03/2024
Thank you for appreciating our efforts.
Date of publication
13/12/2023
Date of order
13/12/2023
13/12/2023
The price of the products is pretty good. Instead the cost of the shipping is very high compared to the offered service
4.00
Good
EASY-surfshop.com replies: 14/12/2023
Thanks a bunch for sharing your thoughts! Sadly, we can't wiggle down those transportation costs. You know how it is - we're in the business game, and everything's got to click, or we might vanish into thin air. We're all about passion for our favorite sports, but running a charity gig just isn't our style :) Thanks a million for your order! Wishing you some awesome winds and, hey, keep us in m
Date of publication
23/11/2023
Date of order
23/11/2023
23/11/2023
4.00
Good
Date of publication
15/11/2023
Date of order
15/11/2023
15/11/2023
Affidabilità
4.00
Good
Date of publication
17/10/2023
Date of order
04/10/2023
17/10/2023
Not always item is in the store, so it can take longer to get it
4.00
Good
EASY-surfshop.com replies: 19/10/2023
Thank you for your feedback. You're absolutely right; it's important to pay attention to the details provided for each product. For instance, in the case of the product you've mentioned: https://easy-surfshop.com/do/item/N-ONL-2065-2230/ONEILL-Neoprene-gloves-Epic-2mm-DL-BLACK#sub-ONL-2230-002-2XS (More than 5 pcs available in an external warehouse Ready to send up to 10 working days) You can use
Date of publication
26/09/2023
Date of order
26/09/2023
26/09/2023
L’importo pagato non è adeguato alle condizioni della vela: Nonostante la descrizione la vela è piena di bolle profonde (alcune più di un cm)su molti ferzi. La riparazione del primo ferzo non era adeguata alla descrizione.
4.00
Good
EASY-surfshop.com replies: 19/10/2023
Grazie per il tuo feedback. Esaminiamo attentamente e individualmente le vele usate. Tuttavia, le valutazioni dei nostri clienti possono variare. Se la vela usata non ti piace, puoi sempre restituirla entro 60 giorni. Siamo sempre pronti ad aiutare con la spedizione dei prodotti restituiti. Basta contattarci. Ci raccomandiamo! Buoni venti! https://easy-surfshop.com/do/item/U02708/GA-Sails-Windsurf
Date of publication
18/09/2023
Date of order
18/09/2023
18/09/2023
4.00
Good
Date of publication
14/09/2023
Date of order
14/09/2023
14/09/2023
4.00
Good
Date of publication
28/08/2023
Date of order
18/08/2023
28/08/2023
La botavara es de una gran calidad,el precio buenísimo y el envío bastante rápido, pero no puedo dar las 5 estrellas porque el embalaje de la botavara era muy deficiente,cualquier golpe la habría dañado, es un producto caro y delicado y que esté bien protegido es primordial.
4.00
Good
Date of publication
23/08/2023
Date of order
23/08/2023
23/08/2023
4.00
Good
Date of publication
21/08/2023
Date of order
21/08/2023
21/08/2023
Better would be to respect the delivery time expectation. so that 3-10 days is not two or three weeks .
4.00
Good
Date of publication
14/08/2023
Date of order
04/08/2023
14/08/2023
Good customer service and promt communication skills.
4.00
Good
Date of publication
24/06/2023
Date of order
13/06/2023
24/06/2023
Payment solution can be improved
4.00
Good
Date of publication
18/06/2023
Date of order
05/06/2023
18/06/2023
Good
4.00
Good
Date of publication
14/06/2023
Date of order
14/06/2023
14/06/2023
Thanks I got what I orderd. Efficient feedback, after my order.
4.00
Good
Date of publication
19/05/2023
Date of order
19/05/2023
19/05/2023
the speed of responses
4.00
Good
Date of publication
09/05/2023
Date of order
09/05/2023
09/05/2023
4.00
Good
Date of publication
05/05/2023
Date of order
05/05/2023
05/05/2023
4.00
Good
Date of publication
04/05/2023
Date of order
04/05/2023
04/05/2023
Customer orientated and flexible
4.00
Good