Date of publication
04/09/2023
Date of order
04/09/2023
04/09/2023
Ordered extension oxygen hose for oxygen machine for COPD wife. It was meant to be delivered last week by DPD. On "Parcel Tracking" it showed the parcel as in transit yet returned to sender even though this house is occupied constantly 24 hrs a day and no "tried to deliver" note. I contacted Oxigo's chat room and Maxim assured me that the parcel was to be resent as Oxigo had received it back. Sin
2.00
Poor

Oxigo replies: 05/09/2023
Thank you for your review. We're very sorry that this shipment is delayed. We shipped your order again, as Maxime told you. You should have received a tracking link by e-mail to follow the new shipment. Feel free to contact us again if you have any questions! Best regards, the Oxigo team

Date of publication
19/05/2023
Date of order
12/05/2023
19/05/2023
You are asking for a review on a product I have yet to receive.
2.00
Poor

Oxigo replies: 23/05/2023
Thank you for your review, we are sorry to read you haven't received your order yet. We checked the shipment and can see it is delayed indeed. We have contacted the courier about the shipment and we will keep you up to date of the proceedings. Our apologies for this delay! Kind regards, the Oxigo team