Date of publication
16/04/2024
Date of order
16/04/2024
16/04/2024
V small and not what ordered plants were not in great shape
3.00
Fair
gardens4you.ie replies: 16/04/2024
We apologize for the inconvenience caused by the size and condition of the plants you received. Your satisfaction is important to us, and we'd like to ensure that we address your concerns promptly. Could you please contact our customer service team and provide photos of the plants? This will help us better understand the situation and take appropriate action to resolve any issues you may have enco
Date of publication
10/04/2024
Date of order
10/04/2024
10/04/2024
Everything arrived well packaged. I was a little disappointed with the size of everything They were way smaller than what I would get at local garden center or from other Irish websites I use more regularly. I hadn’t realized they were coming from Netherlands but they were all alive and looker healthy just extremely small . Hopefully they all take off and grow well once potted ip
3.00
Fair
gardens4you.ie replies: 16/04/2024
We're glad to hear that everything arrived well packaged and that the plants are alive and healthy. We understand your disappointment with the size, and we apologize for any inconvenience this may have caused. Please be assured that the size of the plants can vary due to factors such as growth stage and specific plant varieties. We share your hope that once potted, they will thrive and grow well i
Date of publication
09/04/2024
Date of order
30/03/2024
09/04/2024
3.00
Fair
gardens4you.ie replies: 16/04/2024
We're sorry to hear that your experience fell short of expectations. Your feedback is valuable to us, and we would appreciate the opportunity to learn more about your concerns and see how we can improve. Please feel free to reach out to our customer service team with any further details or issues you encountered. We're committed to providing the best possible service and addressing any issues prom
Date of publication
05/04/2024
Date of order
26/03/2024
05/04/2024
3.00
Fair
gardens4you.ie replies: 16/04/2024
We're sorry to hear that your experience fell short of expectations. Your feedback is valuable to us, and we would appreciate the opportunity to learn more about your concerns and see how we can improve. Please feel free to reach out to our customer service team with any further details or issues you encountered. We're committed to providing the best possible service and addressing any issues prom
Date of publication
20/03/2024
Date of order
20/03/2024
20/03/2024
Poorly secured shipment. The seedlings were loosely thrown in; one of them did not survive (completely broken)
3.00
Fair
gardens4you.ie replies: 16/04/2024
We apologize for the inconvenience caused by the condition of your shipment. Ensuring the safe delivery of our products is a top priority, and we regret that your seedlings were not properly secured. Your feedback is invaluable to us, and we will take immediate steps to address this issue to prevent it from happening again in the future. We apologize for any inconvenience this may have caused and
Date of publication
05/03/2024
Date of order
05/03/2024
05/03/2024
Received in a timely manner, a bit smaller than I expected. Not sure yet if they will survive as there are no buds yet.
3.00
Fair
gardens4you.ie replies: 05/03/2024
In winter, perennial plants, shrubs, and trees that are grown outdoors (where it is 2ºC in the morning) do not yet show growth because the sap is dormant and not yet circulating. Do not worry, once our products are planted in well-drained and clean soil, the order is guaranteed from the date of purchase until May 1, 2024, giving you ample time to contact us with new photos if there is no growth by
Date of publication
14/02/2024
Date of order
14/02/2024
14/02/2024
Plants extremely small
3.00
Fair
gardens4you.ie replies: 15/02/2024
Thank you for taking the time to share your feedback. We appreciate your concern about the size of the plants you received. It's important to note that during the transition from autumn to winter, many plants enter a dormant phase, leading to a temporary halt in visible growth. This natural process is crucial for the plant's overall health and ensures a strong start when the growing season resumes
Date of publication
12/02/2024
Date of order
30/01/2024
12/02/2024
Plants arrived in a good condition
3.00
Fair
gardens4you.ie replies: 13/02/2024
Thank you for your feedback. We're glad to hear that your plants arrived in good condition. If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your support!
Date of publication
23/12/2023
Date of order
23/12/2023
23/12/2023
The Speedy prompt delivery was cancelled out by the poor quality bareroot plants, they looked more like root cuttings, difficult to distinguish the top from the bottom , see photo. very little information didn’t help either, waste of money
3.00
Fair
gardens4you.ie replies: 29/12/2023
We would like to draw your attention to the response provided by our customer service, which appears to have been overlooked or deliberately disregarded in your recent communication. The information conveyed in the aforementioned response remains accurate, and we kindly request your consideration of the details therein. 2 days ago (Wed, 27 Dec 2023 at 4:31 PM) Customer service reply) Good aftern
Date of publication
10/12/2023
Date of order
10/12/2023
10/12/2023
Rather small twig like . No sign of life .
3.00
Fair
gardens4you.ie replies: 11/12/2023
Thank you for feedback regarding our nursery plants cultivated outdoors. We appreciate your interest and are here to address any questions or concerns you may have. It's important to note that in winter, especially during temperatures as low as -4ºC, the growth of plants can indeed slow down or even cease. This is a natural response to colder conditions, and certain species may appear twig-like d
Date of publication
06/12/2023
Date of order
06/12/2023
06/12/2023
For the amateur gardener, a live’ photo in advance of the product I would actually be receiving and not the 2 very pruned back twigs which arrived. I understood there would be no flowers at this time of year on the trees I ordered but assumed at the very least there would be leaves. It transpires that there will be no leaves either for almost 2 years. Entirely unsuitable to be used to enhance my p
3.00
Fair
gardens4you.ie replies: 07/12/2023
The photos on our site always show mature plants photographed in summer, precisely to give an idea of what the plant will become. Just base your judgement on the weather and the season we're currently in - it's currently 4ºC in Holland - fruit trees are deciduous and always lose their leaves in winter, since our plants are nursery plants grown outdoors. Leaves are solar collectors and enable plant
Date of publication
08/11/2023
Date of order
08/11/2023
08/11/2023
My wife ordered a XL Pot but didnt check the size, XL = 18cm which is a very small pot. She thought also it was an Irish site but was not had an Irish domain .ie but its actually Dutch she paid shipping and must pay for the return also. So not worth the expense to return (12euro to get it and 16 to return 28E shipping fees). Two points XL is not 18cm and .ie domain but returns shipping to NL is ve
3.00
Fair
gardens4you.ie replies: 08/11/2023
Thank you for providing your feedback. Upon reviewing your concerns, it appears there was a discrepancy in pot size perception. We understand that you initially measured the pot in inches, and we want to clarify that our website specifies a 18cm diameter, not the 7cm that was initially perceived. The 18cm ceramic pots are labeled as XL on our site to ensure transparency and avoid any confusion in
Date of publication
03/11/2023
Date of order
03/11/2023
03/11/2023
Your delivery partner was very poor. The shipment arrived in parts over the course of a week with one of the heather's half dead. On of the delivery drivers left them upside down. When queried and brought to his attention the box said live plant and upright arrows, he shrugged and said "they've been thrown all over the van all day".
3.00
Fair
gardens4you.ie replies: 03/11/2023
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you've experienced with our delivery partner. We deeply regret that the condition of your shipment did not meet our usual standards. We take such matters seriously, and we will address this issue with our delivery partner to ensure that corrective measures are taken. Your feedback is invaluable to us, an
Date of publication
26/10/2023
Date of order
16/10/2023
26/10/2023
I ordered 6 Asters but only received 5. I was offered a refund because to replace the missing plant would cost more than the postage. So! I wanted 6 and it wasn't my problem that they left me one short. This is the second time this has happened recently - another supplier gave me 10 bulbs instead of 12 which is also annoying. Apart from this my other items in the order were fine and packaging a
3.00
Fair
gardens4you.ie replies: 26/10/2023
We're sorry if you missed an Aster bulb in the package. For reasons of minimum package weight, shipping costs (€14.95) and C02 our system automatically refunds the item at €1.92. This is a decision we have taken because the parcel could not be handled by the carrier.
Date of publication
16/10/2023
Date of order
09/10/2023
16/10/2023
The condition of the spider plants wasn’t good.
3.00
Fair
gardens4you.ie replies: 17/10/2023
We recently learned about the condition of the spider plants you received, and we are sorry to hear that the plant haven't been thriving as expected. Your satisfaction is our priority, and we are here to provide guidance on how to revive the plants. To help you rejuvenate your spider plants, consider the following tips: Ensure that the soil is consistently moist but not waterlogged. Spider plants
Date of publication
06/10/2023
Date of order
29/09/2023
06/10/2023
In the past I have them excellent but the plant I just got delivered looked half dead.
But I'll see if it recovers, hopefully
3.00
Fair
gardens4you.ie replies: 06/10/2023
Thank you for your feedback. We have 10ºC at night and 16ºC during the day. The Helleborus nige are not visually attractive at this time of year as young specimens. Do not worry once planted the young plants will remain dormant the all fall and winter the transition will take place in the spring the order is guaranteed until May 1, 2024.
Date of publication
05/10/2023
Date of order
05/10/2023
05/10/2023
A purchase was a gift and there did not seem to be any cards to write a message, also I would have liked the option of purchasing a container for the plant.
3.00
Fair
gardens4you.ie replies: 06/10/2023
Thank you for your feedback. We have checked in our system and unfortunately the gift card option (payable) was not selected at the time of your order and no pot or container was added to your order from you at the time of purchase we do have a nice assortment.
Date of publication
01/10/2023
Date of order
01/10/2023
01/10/2023
My plants were shipped on the 18th September but I didn’t receive them until the 27th !!! This seems a very long time considering I only live in Cork !!
Also I am disappointed with the size of the Percy Wiseman Rhododendron. It’s tiny , compared to the Rhododendron Sappho !!! ( see photos ) The Azalea, mollis Orange is quite scraggy and floppy . Also soil has separated from edges of all 4 plants
3.00
Fair
gardens4you.ie replies: 02/10/2023
Thank you for your feedback. Our plants are nursery-grown, nurtured from the outside, and they grow at their own pace, each specimen or variety has its own growth pattern. They are designed to endure over time, lasting for 10, 15, or even 20 years. You have a guarantee until May 1, 2024, and you will see that these plants will be exceptional in the spring.
Date of publication
20/09/2023
Date of order
13/09/2023
20/09/2023
A number of the plants received have black spots on leaves . Completely dry and gasping for a drink on arrival
3.00
Fair
gardens4you.ie replies: 20/09/2023
Thank yóu for your feedback. We are very sorry to hear that the order did not meet your expectations. Please directly contact our customer service and we will be happy to assist you.
Date of publication
27/08/2023
Date of order
27/08/2023
27/08/2023
Strawberry plant the leaves were not in good condition
3.00
Fair
gardens4you.ie replies: 28/08/2023
Our plants are nursery plants, grown outdoors all year round and therefore exposed to sun and weather. Strawberry foliage, which starts in March, always declines at the end of August, which is completely in line with the plant's natural cycle.
Date of publication
15/08/2023
Date of order
15/08/2023
15/08/2023
My grapevine was very shabby looking when it arrived. Had I seen it in a garden centre I would not have bought it in this condition. I have planted it and hoping it will produce. My orange plant was perfect.
3.00
Fair
gardens4you.ie replies: 15/08/2023
Thank you for your feedback. We are sorry that the grapevine did not meet your expectations. Please contact our customer service and we will be happy to assist you.
Date of publication
01/08/2023
Date of order
01/08/2023
01/08/2023
It was good and had a wide choice of plants and prices were very fair.
3.00
Fair
gardens4you.ie replies: 15/08/2023
Thank you for your feedback. We are pleased that the delivery was to your satisfaction.
Date of publication
01/08/2023
Date of order
25/07/2023
01/08/2023
Prompt delivery . Very small plants !
3.00
Fair
gardens4you.ie replies: 15/08/2023
Thank you for your feedback. We supply relatively young plants that have been grown outdoors, so they require little adjustment and will continue to grow quickly. If there are plants that do not develop as desired, you can always claim our guarantee.
Date of publication
30/07/2023
Date of order
23/07/2023
30/07/2023
3.00
Fair
gardens4you.ie replies: 15/08/2023
Thank you for your feedback. We are very sorry that you are not satisfied with our service. Please contact our customer service so that we can improve our service for you.
Date of publication
27/07/2023
Date of order
20/07/2023
27/07/2023
One of the plants were unavailable after order had been made. The second half of my order cam a few days after the first delivery. Your customer service was fast and professional but I would prefer to have avoided needing customer service all together
3.00
Fair
gardens4you.ie replies: 28/07/2023
Thank you for your feedback. According to our system the missing plant arrived the 26/07/2023. we ship to 22 countries in Europe, mistakes are human - we've done our best to put things right in a positive way.
Date of publication
14/07/2023
Date of order
07/07/2023
14/07/2023
Plants arrived in very dehydrated with yellowing to some leaves and obvious holes from insect actiivity.
3.00
Fair
gardens4you.ie replies: 24/07/2023
Thank you for your feedback. It was very hot when we shipped your order. From experience, we know that most plants recover after a good watering and 24-48 hours in the fresh air. If after planting you do not see any change take some picture please and contact our customer service during the 2-month growth guarantee,
Date of publication
07/07/2023
Date of order
07/07/2023
07/07/2023
Did not receive planting instructions as promised
3.00
Fair
gardens4you.ie replies: 07/07/2023
Normally the planting instructions have been sent by email with the invoice automatically and are also visible on our website with the product reference A08950.
Date of publication
29/06/2023
Date of order
22/06/2023
29/06/2023
broken and dried plants
3.00
Fair
gardens4you.ie replies: 03/07/2023
If you have received damaged products, which we regret, please contact our customer service department within 48 hours, enclosing photos of the damaged products and the order number (and possibly the name of the damaged products so that we can identify them immediately). All orders placed on our website are guaranteed.
Date of publication
28/06/2023
Date of order
28/06/2023
28/06/2023
Products were fery dry and grafting on 1 of trees was split.
3.00
Fair
gardens4you.ie replies: 03/07/2023
If you have received damaged products, which we regret, please contact our customer service department within 48 hours, enclosing photos of the damaged products and the order number (and possibly the name of the damaged products so that we can identify them immediately). All orders placed on our website are guaranteed.
Date of publication
21/06/2023
Date of order
21/06/2023
21/06/2023
Delivery and packaging excellent.
Quality of the plants could be much better.
3.00
Fair
gardens4you.ie replies: 22/06/2023
Thank you for your feedback, our plants are 100% guarantee once planted they will develop for many years. if you have any problem during the 2-month warranty period, please come back to us, of course.
Date of publication
16/06/2023
Date of order
16/06/2023
16/06/2023
What was pictured and what arrived are two different things !
3.00
Fair
gardens4you.ie replies: 20/06/2023
Our photos Always show you a mature product photographed in summer period. The photos are there to show you what the article becomes once planted and mature. Once planted we offer 2 month grow guarantee
Date of publication
15/06/2023
Date of order
15/06/2023
15/06/2023
I had a large bare root order that completely died, not one plant. I soaked and followed instructions, watered in with compost. By the time I realized that it was a lost cause, the "warranty" was no longer applicable.
I have taken advantage of the groupings discount- for hedges and lavender - only about 3 of each batch thrive, at least 4 lavender arrived dead, and 3 out of 10 hedge plants.
3.00
Fair
gardens4you.ie replies: 20/06/2023
Thank you for your feedback. We offer a 2-month guarantee on all our products. It is important to return in good time with photos so that we can process your request, as once the guarantee has been honoured the order is definitively closed.
Date of publication
14/06/2023
Date of order
07/06/2023
14/06/2023
The plants were quite dehydrated & wilted when they arrived. Considering I had spent €75 I was not impressed. I soaked them in water straight away & planted them in my front garden. Time will tell how they do.
Really hoping they are strong plants that will thrive. Thank you
3.00
Fair
gardens4you.ie replies: 20/06/2023
Hello, Thank you for your feedback. With the heat and the 4-day transit it is important to soak the plants and leave them in the shade in the fresh air before planting them in the morning or evening in the cool. Do not worry we offer 2 month guarantee.
Date of publication
02/06/2023
Date of order
25/05/2023
02/06/2023
Plants were not in a good condition when they arrived!
3.00
Fair
gardens4you.ie replies: 08/06/2023
Please contact our customer service with photos evidence the orders placed on our website are always 100% guaranteed.
Date of publication
18/05/2023
Date of order
11/05/2023
18/05/2023
The tricolour plant I ordered turned out to be three small pods presumably comprising the whole 'plant'. I'll have to wait and see how they turn out. I was disappointed in the size for the price too.
3.00
Fair
gardens4you.ie replies: 08/06/2023
Don't worry, buddleia can grow 30 to 40 cm per season. They're hardy shrubs that make great butterfly magnets.
Date of publication
16/05/2023
Date of order
09/05/2023
16/05/2023
Quality
Packaging was OK, had some damage to 1 plants leaves another plant had completely came out of its pot, this could also be due to the shipping company used. Package was left wrong way up and we'll shaken about, plant quality is great and exactly as described
3.00
Fair
gardens4you.ie replies: 08/06/2023
We are sorry to hear that a plant arrived in bad condition, contact our customer service we will be happy to receive a picture of the plant and help you in order to solve the issue with some discount by example.
Date of publication
15/05/2023
Date of order
15/05/2023
15/05/2023
My order arrived packed into a single box a day later than expected. One of the plants (the Fatsia Japonica) was already slightly damaged and this must have happened at packaging time. Hope it will recover with some necessary "surgery" and some TLC. Was a bit disappointed but due to my age, acquired disabilities and lack of transport, I will need to rely on online gardening websites in the futur
3.00
Fair
gardens4you.ie replies: 16/05/2023
We are sorry to hear that a plant arrived in bad condition, contact our customer service we will be happy to receive a picture of the plant and help you in order to solve the issue.
Date of publication
10/05/2023
Date of order
02/05/2023
10/05/2023
Quick delivery. Of 5 hydrangeas ordered, 3 looked quite robust but 2 were just short stems with only 1 or 2 leaves. Time will tell if they take successfully or not.
3.00
Fair
gardens4you.ie replies: 16/05/2023
Not all the hydrangeas you have ordered are of the same category. Some of the hydrangeas in your order will only grow on the current year's growth. Do not worry the order is guaranteed until the 02/07/2023 they will have plenty of time to grow.
Date of publication
02/05/2023
Date of order
25/04/2023
02/05/2023
I was a bit disappointed when I got the flowers, I thought they were plants, but they were bare root. A few of the bare roots were dry.
3.00
Fair
gardens4you.ie replies: 02/05/2023
Our site sells plants in various forms flower bulbs, rhizome, roots, plant in pots. It is therefore important to read the description. The roots are always sent dry in order not to develop disease or mold. Most of them need to be soaked in water prior to plant them.
Date of publication
26/04/2023
Date of order
26/04/2023
26/04/2023
Was expecting the trees to be more advanced.One of the trees didn’t even have a leaf .Hopefully they will grow to be healthy trees hard to know
3.00
Fair
gardens4you.ie replies: 02/05/2023
Our plants are cultivated outdoor. We have -1ºC at night and 12ºC during the day, it is very cold for a month of May. Do not worry the order is guaranteed, the leaves will develop later once the tree will be planted.