Date of publication
23/04/2024
Date of order
23/04/2024
23/04/2024
The flower's when they got to my Grans house we're dead there was no birthday message to no soil around the plant and when the delivery driver left them upside down shit service for my Gran who turned 96 not happy something needs to be done.
Gary
1.00
Very Poor
Date of publication
16/04/2024
Date of order
16/04/2024
16/04/2024
The plants delivered did not match what I ordered. I think thus may have been intended because when I pointed out the error they gave a partial refund saying the items I ordered were no longer available. It took five or six days and two emails to get a reply. No pickup on their phone.
1.00
Very Poor
gardens4you.ie replies: 16/04/2024
We sincerely apologize for any inconvenience caused by the discrepancy between the plants you received and the ones you ordered. Our delay in responding to your inquiry was due to difficulty in discerning the product labels from the photos you provided, which necessitated clarification. We regret any frustration this may have caused. Regarding the partial refund, we indeed issued a reimbursement
Date of publication
16/04/2024
Date of order
16/04/2024
16/04/2024
I spent over €130 purchasing a range of plants, I knew that they would be small but what I received were absolutely tiny . I ordered 2 hydrangeas and both were small twigs with a couple of tiny leaves for €7.95 each, I could have purchased a fully grown plant locally for €20.
I was really shocked by the minuscule size of everything and I would imagine that if they survive it will take years for t
1.00
Very Poor
gardens4you.ie replies: 16/04/2024
We apologize for any disappointment caused by the size of the plants you received. As a nursery specializing in outdoor cultivation, we do not sell plants from heated greenhouses, unlike many garden centers. Our plants are sold based on their size and the descriptions provided on our website, with photos depicting mature plants typically photographed during winter. We ship to 22 countries in Euro
Date of publication
14/04/2024
Date of order
14/04/2024
14/04/2024
Dead plants, poor customer care, don’t waste your money.
1.00
Very Poor
gardens4you.ie replies: 16/04/2024
Your assertion does not correspond with reality. Your lack of civility towards our company has compelled us to make the decision to cease accepting your orders. This resolution stems from your immature and disrespectful demeanor, which fails to meet the standards of conduct we maintain towards our customers. We kindly asking you to refrain from leaving false comments or reviews on our site while p
Date of publication
14/04/2024
Date of order
14/04/2024
14/04/2024
If I could give zero stars, I would. Issues with delivery resulted in an exchange with very rude and unaccommodating agent. Dead plants arrived. No refund or adjustment much less apology. Do not waste your money or take a chance. They are not based in Ireland and there are so many more reputable companies selling healthy plants.
1.00
Very Poor
gardens4you.ie replies: 16/04/2024
Your assertion does not correspond with reality. Your lack of civility towards our company has compelled us to make the decision to cease accepting your orders. This resolution stems from your immature and disrespectful demeanor, which fails to meet the standards of conduct we maintain towards our customers. We kindly asking you to refrain from leaving false comments or reviews on our site while p
Date of publication
02/04/2024
Date of order
02/04/2024
02/04/2024
I was disappointed with the two tiny 5 inch plants I received. The box was enormous. Also, I did think I was ordering from an Irish website, I would have ordered from a local website had I known my order was coming from abroad. Local delivery is about 6 euro.
1.00
Very Poor
gardens4you.ie replies: 16/04/2024
We apologize for any disappointment caused by the size of the plants you received. Our plants are carefully selected and cultivated to ensure they arrive in good condition, despite the size of the packaging required for safe transportation. We understand your preference for local shopping and apologize for any confusion regarding the origin of your order. While we do ship internationally to provid
Date of publication
14/03/2024
Date of order
14/03/2024
14/03/2024
I only gave Garden4you one star because I had to to in order to be able to write a review. They do NOT deserve even one star. I ordered 4 x Liriodendron tulipifera trees with the intention of growing 4 x beautiful park trees. I got 4 x rubbish trees, not in any way straight or upright; all with their leaders cut off and all in a hugely potbound condition with completely contorted roots. Despite se
1.00
Very Poor
gardens4you.ie replies: 14/03/2024
Regarding your concerns about the Liriodendron tulipifera trees you received, please be assured that our products are 100% guaranteed. Once planted straight in the soil, these trees will grow normally and develop into beautiful park trees over time. We understand your disappointment with the condition of the trees upon arrival. However, please rest assured that we stand behind the quality of our
Date of publication
13/03/2024
Date of order
13/03/2024
13/03/2024
1.00
Very Poor
gardens4you.ie replies: 14/03/2024
We noticed you left a one-star rating without any comment. We would love to hear more about your experience and any feedback you may have. Please feel free to share your thoughts with us so we can address any concerns you may have.
Date of publication
05/03/2024
Date of order
05/03/2024
05/03/2024
I've bought this as on the web site its having "Tarragon Artemisia Dracunculus). The package is confusing. It saying Russian tarragon but the latin name is for French tarragon. Russian tarragon (Artemisia dracunculoides) is very closely related to French tarragon (Artemisia Dracunculus) but has no flavor. The Russian species is larger, coarser, and has no culinary merit.
1.00
Very Poor
gardens4you.ie replies: 05/03/2024
We can see on our website that you have ordered item A06427, which is Russian Tarragon. The leaves can be used fresh or dried for salads, pickles, vinegar, and soups. It can also be used with chicken and fish dishes, all of which are part of the description on our website.
Date of publication
02/03/2024
Date of order
02/03/2024
02/03/2024
Was charged twice for one delivery
1.00
Very Poor
gardens4you.ie replies: 05/03/2024
As we previously informed you, it is preferable to group your purchases before sending the order and payment, as once the orders arrive in our system, it will not be possible to group them together. Everything is automated, and we ship to 22 countries in Europe. Unfortunately, you had the opportunity to cancel your two orders and make a single one, but the request did not arrive in time. Please no
Date of publication
21/02/2024
Date of order
21/02/2024
21/02/2024
2 weeks ago I bought flowers from you, 2 small ones are ok, but the large one for 40 euros started to fall after 2 days, the shoots have no roots, it's as if someone just stuck them in the ground, I'm disappointed because this particular flower does not require any special treatment
1.00
Very Poor
gardens4you.ie replies: 23/02/2024
We are truly sorry to hear about your experience with the large flower you purchased from, and we apologize for any inconvenience this may have caused you. We strive to provide high-quality products, and it's disappointing to learn that the large plant diOur dedicated team will assist you in finding a suitable solution and addressing your concerns. d not meet your expectations. We assure you that
Date of publication
19/02/2024
Date of order
19/02/2024
19/02/2024
Wrong colour flowering plants sent 4 times. Colours do not match website or description.
1.00
Very Poor
gardens4you.ie replies: 20/02/2024
We sincerely apologize for the inconvenience you experienced with the color of the flowering plants (Saintpaulia violet) you received . Your feedback is valuable to us, and we regret that the colors did not match what was depicted on our website or described.We have processed a refund for the plants in question. Thank you for bringing this matter to our attention, and we appreciate your understan
Date of publication
14/02/2024
Date of order
14/02/2024
14/02/2024
Stop selling non-viable bareroot fruit trees potted and sold without rooting in and with no fibrous roots whatsoever.
Customer service attitude accusitoryvand unhelpful
1.00
Very Poor
gardens4you.ie replies: 15/02/2024
As we have mentioned in our numerous emails, the Persimmon Diospyros Kaki you received is completely normal for the season and had absolutely nothing to do with being placed on the tiling in your house at room temperature. Our plants are cultivated outdoors in nurseries and deserve better than that. The persimmon should have been planted long ago, as stated in our growth guarantee. You are well aw
Date of publication
13/01/2024
Date of order
06/01/2024
13/01/2024
I ordered expensive plant and they send me sick plant and responding on my complain that it is only discolour after frost which is not true. The plant obviously has black spots.
1.00
Very Poor
gardens4you.ie replies: 15/01/2024
All our plants are nursery plants cultivated outdoor all year around. We has the last week -6ºC and -10ºC at night and hardy winds. During the winter period, Mahonia media 'Winter Sun' may exhibit some staining or discoloration on its leaves, and this is considered normal you should not be worry. There are a few reasons why this can occur: Mahonia media 'Winter Sun' is a hardy evergreen shrub, but
Date of publication
24/12/2023
Date of order
24/12/2023
24/12/2023
Not delivered
1.00
Very Poor
gardens4you.ie replies: 29/12/2023
Thank you for bringing your concern to our attention. We apologize for any inconvenience you have experienced with the delivery of your parcel. To better assist you and investigate the matter with DPD, we kindly ask that you contact our customer service directly. Please provide your full shipping address and any relevant details about your order. Our team is committed to resolving this issue prom
Date of publication
21/12/2023
Date of order
21/12/2023
21/12/2023
Horrendous company - misleading, false advertising and refuses to fix incorrect orders. Have reported to consumer protection commission
1.00
Very Poor
gardens4you.ie replies: 22/12/2023
We regret to inform you that the plants you received are entirely normal for this stage of development. Regrettably, we have observed instances of insult and threats directed towards our customer service team and, by extension, our company. As a result, we have taken the decision to cease all communication with you. We wish to emphasize our commitment to transparency and adherence to legal standa
Date of publication
13/12/2023
Date of order
13/12/2023
13/12/2023
took money for a plant and courier fwesbthen suddenly refunded money for plant but not courier fees with minimal info or explanation. chasing a refund of courier fee now but should not have to.
1.00
Very Poor
gardens4you.ie replies: 14/12/2023
Your order has been automatically canceled by our system because the selected product Begonia Magical pink is not authorized for Ireland on the site. The refund of shipping costs is also programmed. According to our system you have received an automatic e-mail on this subject.
Date of publication
10/12/2023
Date of order
10/12/2023
10/12/2023
Plants were mere cuttings
1.00
Very Poor
gardens4you.ie replies: 11/12/2023
It's important to note that in winter, especially during temperatures as low as -4ºC, the growth of plants like rhododendron can indeed slow down or even cease. This is a natural response to colder conditions, and certain species may appear twig-like during this period. You just need to protect the base with some mulch or some straw during the winter. Do not worry once planted in a well drained s
Date of publication
07/12/2023
Date of order
01/12/2023
07/12/2023
I ordered 16 plants from Gardens4You.ie in July. 6 of the plants arrived with browning of the leaves which I naively put down to the 7 day delivery time. Since then the plants got progressively worse & died. I complained to Gardens4You.ie as the plants had obviously arrived with an invasive disease. Their customer service said they couldn't do anything about it. This is very poor customer service.
1.00
Very Poor
gardens4you.ie replies: 07/12/2023
We regret to inform you that your recent comments have been noted for their inaccuracy and potential harm to our company's reputation. It has come to our attention that you persist in disseminating misleading information about your order, which, we would like to remind you, is covered by a 2-month guarantee. Your order for the conifers was placed in July 2023, and up until last week (December), o
Date of publication
06/12/2023
Date of order
06/12/2023
06/12/2023
Received a refund with no explanation and delivery was not refunded. Very disappointing
1.00
Very Poor
gardens4you.ie replies: 07/12/2023
You received an automatic email (who maybe arrived in spams or deleted items) because the Poinsettia Jester Red are not allowed for country and Ireland as mentioned on our site. Unfortunately, there's nothing we can do about it.
Date of publication
01/11/2023
Date of order
01/11/2023
01/11/2023
The plants that I ordered looked nothing like what website shows. Basically, recieved 2 stick with a few leaves. Very very disappointing!!! You need to show what the plants look like instead of the mature version. Will not be ordering from your company again.
1.00
Very Poor
gardens4you.ie replies: 02/11/2023
Our website, like all other plant websites in Europe, always showcases a mature version of the product you are purchasing, whether it's perennial plants, shrubs, or trees. When you select a product, its description includes information about its size and the diameter of its pot. Our plants are nursery-grown, cultivated outdoors year-round. Between September and February, the plants go into senesce
Date of publication
08/10/2023
Date of order
08/10/2023
08/10/2023
Slow delivery. Still not received. I thought it was an Irish company but is not.
1.00
Very Poor
gardens4you.ie replies: 09/10/2023
After dispatch, deliveries take an average of 4-5 working days, not including weekends and public holidays. We are based in Holland and have been shipping to 22 countries in Europe, including our customers in Ireland, for over 20 years. When you click on about us, the history of the company is explained and our address published on the site is no secret to anyone.
Date of publication
30/09/2023
Date of order
23/09/2023
30/09/2023
Order has not arrived
1.00
Very Poor
gardens4you.ie replies: 02/10/2023
After shipping delivery to Ireland can take 4-5 working days (average) wekend and bank holidays not included. According to dpd parcels 05162158793377 and 05162158793378 tracking informations will be update this evening we expect delivery tomorrow. If not please contact our customer service ASAP with your full shipping details.
Date of publication
28/09/2023
Date of order
21/09/2023
28/09/2023
The plants I ordered were broken and looked like they were died
1.00
Very Poor
gardens4you.ie replies: 28/09/2023
We deeply regret the inconvenience caused by the damaged plants you received. Please accept our sincerest apologies for this issue, and thank you for bringing it to our attention. To better assess the extent of the damage and address the situation appropriately, could you kindly provide us with photographs of the damaged products? This visual documentation will assist us in evaluating the severity
Date of publication
13/09/2023
Date of order
13/09/2023
13/09/2023
recieved 4 plants that could not look any more miserable or sad. It will be 12 months before these look good. Never again will I use this website. And I use plenty online plant shops. Terrible terrible product.
1.00
Very Poor
gardens4you.ie replies: 14/09/2023
Northern Europe lives to the rhythm of the 4 seasons. If you buy nursery plants (cultivated outdoor all year around) at the end of the growing season, just before autumn arrives, it's normal that their growth won't start until next spring. This is why orders between September and October are guaranteed longer than the usual 2 months.
Date of publication
01/09/2023
Date of order
01/09/2023
01/09/2023
My order hasn't arrived...5 working days later
1.00
Very Poor
gardens4you.ie replies: 05/09/2023
For an unknown reason your parcel shipped on 25/08/2023 and confirmed by us per mail with tracking information https://tracking.dpd.de/status/en_NL/parcel/05162158787269 is returned on 05/09/2023 (today) to our company without any explanation from dpd the transport company. You are leaving a negative review even though you know full well that this unfortunate and rare incident is beyond our compan
Date of publication
28/08/2023
Date of order
28/08/2023
28/08/2023
Stop using DPD for deliveries
1.00
Very Poor
gardens4you.ie replies: 28/08/2023
We're sorry if you've had a bad shipping experience with dpd. We ship to 22 countries in Europe with this company and the majority of deliveries go smoothly. Unfortunately, a delivery incident is always possible what we regret.
Date of publication
24/08/2023
Date of order
17/08/2023
24/08/2023
Worried!!!
1.00
Very Poor
gardens4you.ie replies: 24/08/2023
Thank you for your feedback. Please contact customer service and we will be able to help you further with your complaint.
Date of publication
16/08/2023
Date of order
09/08/2023
16/08/2023
Everything. Quality of the product very low
1.00
Very Poor
gardens4you.ie replies: 18/08/2023
Thank you for your feedback. Please contact customer service and we will be able to help you further with your complaint.
Date of publication
15/08/2023
Date of order
15/08/2023
15/08/2023
1.00
Very Poor
gardens4you.ie replies: 15/08/2023
Thank you for your feedback. We are very sorry that the plant did not meet your expectations. We supply relatively young plants that have been grown outdoors, so they require little adjustment and will continue to grow quickly. If the plant does not develop as desired, you can always claim our guarantee,
Date of publication
01/08/2023
Date of order
21/05/2023
01/08/2023
Diseased bulbs , non flowering bulbs non growing bulbs and plants
1.00
Very Poor
gardens4you.ie replies: 15/08/2023
Thank you for your feedback. We are very sorry that the order does not meet you expectations. For the one bare root out of three that after soaking had soft spongey drown patch we arranged a full refund.
Date of publication
30/07/2023
Date of order
30/07/2023
30/07/2023
Still don’t have delivery very disappointing service. Does not follow through with what they say on the website.
1.00
Very Poor
gardens4you.ie replies: 15/08/2023
Thank you for your feedback. We are very sorry for the delivery delay. Due to an unsuccessful delivery attempt (recipient not located) the parcel was returned to the delivery centre and was then delivered to the residence on August 1st. Please contact our customer service if you have not received the package.
Date of publication
27/07/2023
Date of order
27/07/2023
27/07/2023
1.00
Very Poor
gardens4you.ie replies: 28/07/2023
According to our system your order left our company the 21/07/2023 and arrived the 24/07/2023. If you have put a star you certainly had problems with your order take pictures and contact our customer service we will be happy to answer you.
Date of publication
13/07/2023
Date of order
13/07/2023
13/07/2023
I bought 8 plants from this supplier and I am not impressed. For this money you can buy plants in local garden shops looking more mature and in better physical state. The shop gave me two months to see if they survive. Oven if they survive it will take a long time for them to grow up. For example, I bought Hosta for €6 which came sized about 8 cm tall and about 8 cm in width, for the same money I
1.00
Very Poor
gardens4you.ie replies: 24/07/2023
Our plants are nursery plants grown outdoors, designed to grow in the garden and develop with the seasons. We don't sell florist or supermarket plants fed on fertilizers and grown under artificial light. Our plants, once in the ground, will grow for years to come. We have customers all over Europe who send us photos after several years of using our products. We offer a 2-month warranty on all our
Date of publication
19/06/2023
Date of order
19/06/2023
19/06/2023
Ordered lavender tree to be delivered to my father for Father’s Day. It looked nothing like the picture on the website. Was very small and skinny with no flowers. Had to re-pot and are hoping will improve. Picture on website very misleading.
1.00
Very Poor
gardens4you.ie replies: 20/06/2023
Thank you for your feedback. Our photos Always show you a mature product photographed in summer period. The photos are there to show you what the article becomes once planted and mature. Once planted we offer 2 month grow guarantee
Date of publication
18/06/2023
Date of order
18/06/2023
18/06/2023
Ordered 2 plants 1 was OK other plant was very poor ...dont know if it will survive ...
1.00
Very Poor
gardens4you.ie replies: 20/06/2023
Thank you for your feedback. If 1 plant arrived in poor condition send photo to our customer service we will be happy to solve the issue with something under our guarantee.
Date of publication
15/06/2023
Date of order
15/06/2023
15/06/2023
Some plants arrived damaged, plants were packed under pots! customer service dismissive. Won’t be going back. Please note if ordering from Ireland that the company is not Irish and your plants will be shipped from Holland in boxes. Soil was bone dry on most plants. The amount of cardboard used in the packaging was shameful also, enough to make a tree with.
1.00
Very Poor
gardens4you.ie replies: 20/06/2023
The photos we received showed plants in much better condition than your email. As a reminder, these photos were seen by the quality control manager and our manager. We offered you a 20 % discount on these plants and 2 months warranty on these products. If you read some of the comments on this page, you'll see that a lot of customers say: "arrived in time with recycled packaging ...very pleasant".
Date of publication
07/06/2023
Date of order
07/06/2023
07/06/2023
Dead,rotten and unrecognisable plants sent!!!
I have received my order and I have never seen anything like this before: dead, rotten, mouldy and unrecognisable plants. This must be some joke or I don’t even know what to call it. There is no way, you can plant them. I just want my money back and someone to collect that stuff, as I am not wasting more money to send those plants back. I already paid
1.00
Very Poor
gardens4you.ie replies: 08/06/2023
We advertise plants cultivated outdoor all year along. We send the majority of our plants as naturally growing young plants. These young and robust plants will recover well after planting and sprout anew. Hosta roots are always sent dry so as not to develop disease or mildew they need to be soaked in water prior to plant them Pennisteum are ornamental grasses that turn to straw in autumn and winte
Date of publication
05/06/2023
Date of order
05/06/2023
05/06/2023
Still haven’t received my strawberry plants they’ll only be fit for the compost heap when/if they arrive
1.00
Very Poor
gardens4you.ie replies: 08/06/2023
After shipping delivery to Ireland is about 4-5 working days weekend and bank holidays not included. Your order was shipped the 31/05 before the weekend and delivered the 06/06/2023 on time with dpd.
Date of publication
03/06/2023
Date of order
03/06/2023
03/06/2023
Purchased tree a week ago. Shipped 5 days ago but still not delivered. DPD tracking is a disaster - continuously being re-routed. Item has been boxed and in transit for over a week with no water. Will be interesting to see condition when it arrives (If ever).
1.00
Very Poor
gardens4you.ie replies: 08/06/2023
After shipping delivery to Ireland is about 4-5 working days weekend and bank holidays not included. Your order was shipped the 30/05 before the weekend and delivered the 06/06/2023 on time with dpd.