Date of publication
20/07/2023
Date of order
20/07/2023
20/07/2023
It took 7 days for my order of dried trekkinh meals to be dispatched. The order due date was today. I leave on my trip tomorrow and my order (which i spent 100 euro on) has not yet arrived. So not only did I waste 100 euro on an order I cannot use, now I have no trekking meals for my trip. I emailed with my concerns and received no reply.
1.00
Very Poor
Freezedried & Co replies: 21/07/2023
Hello, We are very sorry for the delay in delivery. We recently moved our logistics department and are experiencing delays in the dispatch of orders. We have received your email and my colleagues in customer service will be sending you an email today to suggest a solution. We apologise again, The Freezedried and Co team
Date of publication
08/05/2023
Date of order
08/05/2023
08/05/2023
Still not delivered
1.00
Very Poor
Freezedried & Co replies: 15/05/2023
Sorry, the shipment of your package was delayed in our warehouse and it left after the 48 hours announced. Our customer service will contact you. Thank you for your understanding.