Date of publication
11/03/2024
Date of order
11/03/2024
11/03/2024
how much cost for business all taxes to uk
3.00
Fair

Date of publication
20/11/2023
Date of order
20/11/2023
20/11/2023
Quick response from the customer center. No English user manual and difficult or impossible to find it in WEB.
3.00
Fair

Date of publication
12/10/2023
Date of order
12/10/2023
12/10/2023
We ordered 13 batteries. 5 did not work. I have emailed them but no response.
3.00
Fair

eibabo.com/en replies: 13/10/2023
There is no email/complaint registered for this order. If you have any questions about an order or a complaint, please always quote the relevant store order number. Only then we can assign your message to the correct transaction. We kindly ask for your understanding.

Date of publication
10/10/2023
Date of order
10/10/2023
10/10/2023
I had need to speak to a eibabo representative, and found it was extremely difficult to speak to anyone by phone :-(
3.00
Fair

eibabo.com/en replies: 11/10/2023
Thank you very much for your feedback. We have reached our capacity limit in telephone support due to massive enquiries and kindly ask for your understanding. Please contact us by email. This is the fastest and safest way for queries. Your messages will be answered within the shortest possible time, if possible on the same day.

Date of publication
18/04/2023
Date of order
18/04/2023
18/04/2023
Despite eibabo's lengthy order preparation time of 20-22 days, we were relieved to see that a part we were having difficulty sourcing was seemingly available.

We waited the full 22 days for the order to be prepared, at which time we were informed that our part was actually not in stock at all. Instead it was on back order with a lead time of 3 additional months!

Waiting nearly a month to receive
3.00
Fair

eibabo.com/en replies: 20/04/2023
Thank you for the feedback. Only items that are not in stock were ordered and were therefore shown with a longer delivery time. Unfortunately, the manufacturer was not able to deliver all products as stated when the order was received. We were also informed of the delay in delivery due to a lack of subsequent production only after the delivery period had expired. We kindly ask for your understandi