Excellent
Good contact with internal sales, good quality,good packaging and delivered on time

We ordered a new low level bookcase-cum-sideboard (and two small side tables) from Pickawood for our new home. Whilst it took about 11 weeks to arrive, when it did it was well packed and delivered: all the components survived unscathed from Hamburg to Manchester.
The assembly instructions are a bit generic, but if putting a flatpack furniture cabinet together doesn't scare you, (think big blue

Great communication and updates on the order. Beautifully crafted bespoke product, very easy and straight forward to assemble. The design process on their website was excellent too. Would happily buy from Pickawood again.

Slightly later than anticipated due to Xmas holidays but well worth it. Top quality and great delivery comms.

Loved designing the unit - there's so many controls and we got it exactly how we wanted it, down to every last possibly measurement. Took a while to arrive, but on the low end of the estimated delivery window. Constructing it was actually a lot easier than we'd feared (it was a lot of boxes and a fairly daunting diagram, but made sense when you got down to it) and are so pleased with the result.

Excellent quality product and service.

The only thing I can think of that you could do better is make the schedule tracker more accurate; i.e. update it weekly with the estimated number of weeks to delivery.

Prima service bij het ontwerp en mooi eindproduct.

I'm delighted with the items received. Much better quality than the usual "flat pack" furniture. My only concern was surrounding the delivery which was not a great experience. The company that they used were pretty unreliable. However, the units themselves are great and have alleviated my storage problems.
Many thanks

The cupboard is exactly how I imagined it to be. High quality wood and an excellent service.

Built well and fit perfectly. Make sure to measure accurately

Both the service and the product itself are of high quality.

Excellent product. Really appreciate the design process and ability to build bespoke furniture, to suit my own needs. The shelves were really straight forward to put together and of really brilliant materials and structural stability.
Thank you.

Having a custom-built 5m long sideboard in my lounge is one of the greatest things I've ever changed in my home - Pickawood's website is incredibly easy to use, delivered with great care, the supplied joins and fittings are of the highest quality, and the end result is an amazing unique look specific to your room.

Attached photo so you can see just how good the Premium Decor Walnut looks. It's f

Really pleased with my custom bookshelves, they look really smart and I was able to optimise the space for all my books. The assembly service was great too & I was glad I booked it since they looked very tricky to put together. My only suggestion for improvement would be to streamline how you book the assembly service, I was left unsure what was happening once my order was dispatched & had to chas

Very pleased with my unit - it was an awkward space to fill and this is the perfect solution.

I needed two made to measure bookshelves. The app was super easy to use. The shelves came exactly as specified, high quality finish, easy to put together. Not cheap but perfectly what I wanted. I’d use again

We were able to fully customise the cupboard we ordered. Very user friendly and easy to navigate and select everything we want.

Production and deliver was within the communicated time frame.

Assembly was a bit more difficult as the instructions manual was generic and not customised to the features that we had chosen so we had to figure out which steps are applicable.

Overall good quality and sa

High quality furniture. Great customer service. Would definitely use Pickawood again.

Excellent product...really like the bespoke design element so you get what you want, the materials are brilliant, the build is easy to complete and extremely well put together. So impressed I've ordered another set of shelves...just wish they would get to me sooner!!

From the start and measuring a unit myself before placing the order, and then correcting an error I had made all the way through the process finishing with a great installer and a beautiful bookcase. We have been delighted with Pickawood and would not hesitate to recommend them

Excellent customer service. I had an issue with my bank and the customer care team provided me with guidance and reassurance.
Fast production and delivery process, I ordered from UK at the end of june and my chest of drawers was delivered early septemeber.
The chest of drawers looks gorgeous, high quality material and no issues during the assembly.

I am very happy with my purchase and would r

The bookshelves and cupboards look great and are very sturdy. I love how flexible the configuration can be.

The shelves delivered were *exactly* as specified.

Communication was generally very good. The product was exactly how I had asked it to be. Both sideboards were made to exact specification, and they have added huge value to the appreciation of my home.

From beginning to end the process was very straightforward. It was good to be able to design furniture to fit the space and fulfil our requirements. Telephone support was very helpful. Delivery was on time and the packaging of items was second to none.
The fitting service followed two days later and the fitter was accurate and extremely hardworking We are very pleased with the end result.