mindtecstore.comReviews:
37 reviews in the last 12 months196 total reviews
Good
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Top positive review
May 11, 2023
Verified review
The delivery was longer than other companies, but the price was so much cheaper so we went for it.
Everything then went exactly as described on the website. The product arrived in perfect brand new condition within the time frame that the company set out and we saved £80 (even after import costs)
Just as a note, we are in the UK and when we entered that on the website the price dropped to allow for the fact we would be paying our own country’s import duty. For anybody in the UK just to let you know that was 20% for VAT and £12 import fee so add that onto the price you get on the site.
Would definitely use this company again.
Thanks
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Top negative review
Aug 19, 2023
Verified review
I placed an order for the body scale that was supposed to be available on the mindtecStore online shop. After two weeks with no confirmation I started to sending emails. They answered that they don’t have the product and need to wait for supply from the producer. After over one month they finally send me the parcel but with a wrong product! (not the one that I ordered). I sent it back, but they never pickup the delivery. Now, after two months from the order they are ignoring my emails. Looks like I lost money from the product, delivery costs, custom taxes and returning costs. This store needs a serious revaluation because it’s a shame that it is listed in the Trusted Shops.
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Reviews for mindtecstore.com
5 days ago
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8 days ago
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11 days ago
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Excellent customer support team. Provided clear and accurate information about the products and the shipping dates.
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13 days ago
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Mar 25, 2024
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Mar 8, 2024
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Habe den bestellten Artikel noch nicht erhalten
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Answer by mindtecstore.com
Apr 2, 2024
Dear customer,
Thank you for your order.
We are very sorry that your order has not yet been delivered. Unfortunately, the manufacturer is experiencing delivery problems and delivery has been delayed. According to the latest update, your order is expected to be dispatched in mid-April.
If it takes too long for you, you can cancel at any time and you will receive a full refund.
We apologise again for the delay and thanks for your understanding.
Feb 13, 2024
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Feb 12, 2024
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Odbornosť
Ústretovosť
Ochota
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Feb 3, 2024
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Product works and was deliver in time
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Feb 3, 2024
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It’s difficult to evaluate because I haven’t received the products I bought so far.
But I think it would be better to have a warning on the product description saying it will take a month for shipping instead of having Available immediately! And inform the customer the shipping time and ETA before finalizing the buying. Customers have the right to choose if they want to wait or not. So far I can only give you one star.
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Feb 1, 2024
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Good quality, fast delivery 🙂
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Jan 30, 2024
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A major delay in delivery although there are daily flights to my region.
customer service barely answers, with a long delay
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Jan 7, 2024
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Great seller, without a doubt!
Actually, this is an outstanding seller with a unique set of medical products. I live in Poland but have not found the chosen professional blood pressure monitor Omron HEM 907 in the Polish market, so I purchased it in Mindtecstore. Several months later, I also purchased two extra upper arm cuffs for my children and me in this company.
All purchased items were delivered to Poland in excellent condition, never opened before, and the packaging was very reliable.
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Dec 26, 2023
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Grand e-commerce
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Dec 26, 2023
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I could not return a product which was not suitable for our research. As company there was no right to return the products. Which is really not good at all. Will never order here again…
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Dec 17, 2023
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I did return the bought item and the seller was dealing with that professionally.
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Dec 15, 2023
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very good price, quick shipping
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Dec 2, 2023
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Nov 29, 2023
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Quick shipping. Excellent service. Saved our research experiment!
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Nov 23, 2023
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Great Product, but it would be better if I knew there was going to be a £40 Customs charge to the UK :( I also had to wait a few days for the letter from Parcelforce with the information and number that I needed to pay the customs charge online. I don't know why that info couldn't have been emailled to me straight away? As far as the Product goes, I bought sweat bands on Amazon with zips to put my 'Touchpoints' into, as I find it more comfortable to wear than the straps that come with the Touchpoints. See one of them in the Photo attached.
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