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topregal.co.uk
Reviews:

86 reviews in the last 12 months254 total reviews  

4.86
Excellent

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Top positive review

May 3, 2023
 Verified review
very helpful in every way possible, very friendly when approached with problems. very professional company with a speedy response. a great company to do work with.

Top negative review

Apr 4, 2023
 Verified review
My purchase was delivered to the wrong address. Rather than loose £75.00 I decided to do some research myself as to where it could have been delivered, and found it. It had been delivered to a different address to the one on the label. Also one of the trays on the trolley had three small dents in it, something I noticed immediately I opened the package. Thinking that it would be too complicated to return the trolley, and that I might never get another one, I decided to put up with the dents and keep the trolley.
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Reviews for topregal.co.uk

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Dec 1, 2023
 Verified review
Fast efficient service with best prices
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Answer by topregal.co.uk
Dec 1, 2023
Hi many thanks for taking the time to rate us, and it is amazing you think both prices and service were up to scratch, we do hope to see you again soon!
Dec 20, 2023
 Verified review
Brilliant company to work with !
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Answer by topregal.co.uk
Dec 27, 2023
That is so kind! Thank you so much for taking the time to let us and everyone who reads these reviews know of your positive experience. We do hope to see you at Topregal again soon!
Dec 1, 2023
 Verified review
Quick response, and fast delivery
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Answer by topregal.co.uk
Dec 1, 2023
hi There Thanks so much for such kind words! It is great to hear you are happy with the item you have from us and the service recieved
Dec 6, 2023
 Verified review
Great service and communication.
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Answer by topregal.co.uk
Dec 11, 2023
Hi Many thanks for the top marks review. it is really heartening to hear you comment on the things we hold dear also, communication and service. Thanks for taking the time and hope to see you again soon
Dec 1, 2023
 Verified review
Good product delivered quickly
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Answer by topregal.co.uk
Dec 11, 2023
Hi Many thanks for taking the time to share you experience with Topregal, and I am pleased it was such a positive one for you. We appreciate you sharing this and hope to see you soon at Topregal
Dec 1, 2023
 Verified review
Good Customer Service
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Dec 20, 2023
 Verified review
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Dec 13, 2023
 Verified review
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Dec 2, 2023
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Dec 1, 2023
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May 3, 2023
 Verified review
very helpful in every way possible, very friendly when approached with problems. very professional company with a speedy response. a great company to do work with.
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Answer by topregal.co.uk
May 5, 2023
Thank you for taking the time to rate. I am pleased we were able to show your our commitment to providing customer service. Thank you for your kind words, much appreciated
Sep 13, 2023
 Verified review
All was good with my order, they were shipped to Australia and they are very happy with everything so a great result. the only thing that you may need to think about is the packing of the items so that they don't rub together and damage the paint. otherwise I am very happy.
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Answer by topregal.co.uk
Sep 18, 2023
Good morning many thanks for the top marks review. It is great to hear you were happy with every aspect of your experience shopping with us
Aug 23, 2023
 Verified review
very nice product, the service is great easy communication, easy to understand the website and super fun to order what you need, always looking to come back and order more. couldn't ask for more. over all really good experience. thanks
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Answer by topregal.co.uk
Sep 7, 2023
Hi Thanks so much for taking the time to leave us a review and I am pleased you felt able to mark us so highly. I do hope we are your first choice next time you need more racking
Jul 19, 2023
 Verified review
quick response to enquiry efficiently administered same day delivered speedily good price ex-stock rather than having to wait I could not ask for more - and our client very happy with the product. I couldn't ask for more.
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Answer by topregal.co.uk
Jul 20, 2023
hi there What a lovely review! Thank you! It's great to see we ticked off all the parts of the experience that was important to you, and we appreciate you sharing that on this platform. We are really pleased you had a good contact with us and look forward to seeing you again soon
Jun 7, 2023
 Verified review
great bunch of guys really helpful and nothing is too much trouble. only change i would make is to distance themselves from the company they use to service their EPS etc as they are useless
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Answer by topregal.co.uk
Jun 8, 2023
Hi Thank you for the positive words about us here at TOPREGAL. Sorry to hear you were not impressed by our chosen agent. Feedback gratefully received and passed on to the management team. We do hope to see you again soon
Aug 21, 2023
 Verified review
They delivered next day even though it was advertised as 2 to 3 days. Good quality racking, clear instructions. Good use of graphics on the website to design our loading bay solutions.
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Answer by topregal.co.uk
Sep 7, 2023
Hi Now this is what we like to hear, that we have exceeded your expectations in pretty much every way. Hope to see you again soon at Topregal
May 3, 2023
 Verified review

Excellent customer service

Purchase both their HSE1000/3 pallet stacker and more recently HWE1500-2 electric pallet truck. Very competitive pricing and excellent customer service.
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Answer by topregal.co.uk
May 3, 2023
Thank you for taking time from your day to review us and I am pleased you felt our service was good. I am even more pleased you feel the products are of good price and quality and they have helped you and your business Best wishes
Apr 13, 2023
 Verified review
Website was easy to use when placing the order. The product arrived earlier than anticipated and advised (The next day). Product is very well made
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Answer by topregal.co.uk
Apr 20, 2023
Good afternoon It is great to hear we surpassed your expectation with delivery and the product, so thank you so much for sharing that in this review. We hope our service will lead you to use again in the very near future
Sep 13, 2023
 Verified review

friendly service with helpful advice Nigel is a true asset to Top Regal.

service advice and professional knowledge of product from Nigel made choosing and purchasing simple and actually swung the deal to Topregal
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Answer by topregal.co.uk
Sep 18, 2023
Hi - good morning That is so kind of you, and I will pass on your thanks to Nigel who will no doubt be thrilled to receive such high praise!
Aug 21, 2023
 Verified review
Everything was very easy! From the sales call to the lads fitting it, a perfect solution and I would use in the future.
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Answer by topregal.co.uk
Aug 24, 2023
Hi A glowing review - thank you so much. We aim to offer a complete service from initial consultation final install and its great you felt you had such a positive experience