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topregal.co.uk
Reviews:

92 reviews in the last 12 months264 total reviews  

4.87
Excellent

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Top positive review

Feb 28, 2024
 Verified review
Bought two roller conveyors - Extremely happy. They arrived quickly, were easy to assemble, had all the hardware plus spares. The staff were super professional and the website and billing integration seamless. I'll be buying from Topregal again. Very, very easy to work with.

Top negative review

Apr 4, 2023
 Verified review
My purchase was delivered to the wrong address. Rather than loose £75.00 I decided to do some research myself as to where it could have been delivered, and found it. It had been delivered to a different address to the one on the label. Also one of the trays on the trolley had three small dents in it, something I noticed immediately I opened the package. Thinking that it would be too complicated to return the trolley, and that I might never get another one, I decided to put up with the dents and keep the trolley.
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Reviews for topregal.co.uk

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Dec 1, 2023
 Verified review
what an amazing service so quick and easy to order and always next day delivery
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Answer by topregal.co.uk
Dec 1, 2023
Hi Thanks so much for taking the time to share your experience with us, its great to hear we surpassed what you consider to be just good, and move us to great! Much appreciated
Dec 1, 2023
 Verified review
Quick and knowledgeable response to enquiries. Excellent delivery time.
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Answer by topregal.co.uk
Dec 1, 2023
Hi Thanks so much for the amazing review and comments, we do try to hold everything in stock so we can supply next day or close to. Much appreciation that you shared this fact
Dec 1, 2023
 Verified review
Used before and excellent value with fast delivery.
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Answer by topregal.co.uk
Dec 1, 2023
Thanks for the top marks review, It means a lot to us to hear this!
Dec 1, 2023
 Verified review
Great service! Quick to reply to my questions.
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Answer by topregal.co.uk
Dec 1, 2023
Hi Thank you for the kind words and the validation that quick reply and quality service is what we aim to achieve with all customers. Thanks again for taking the time for the warm review, much appreciated
Dec 1, 2023
 Verified review
Fast efficient service with best prices
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Answer by topregal.co.uk
Dec 1, 2023
Hi many thanks for taking the time to rate us, and it is amazing you think both prices and service were up to scratch, we do hope to see you again soon!
Dec 20, 2023
 Verified review
Brilliant company to work with !
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Answer by topregal.co.uk
Dec 27, 2023
That is so kind! Thank you so much for taking the time to let us and everyone who reads these reviews know of your positive experience. We do hope to see you at Topregal again soon!
Dec 1, 2023
 Verified review
Quick response, and fast delivery
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Answer by topregal.co.uk
Dec 1, 2023
hi There Thanks so much for such kind words! It is great to hear you are happy with the item you have from us and the service recieved
Dec 6, 2023
 Verified review
Great service and communication.
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Answer by topregal.co.uk
Dec 11, 2023
Hi Many thanks for the top marks review. it is really heartening to hear you comment on the things we hold dear also, communication and service. Thanks for taking the time and hope to see you again soon
Dec 1, 2023
 Verified review
Good product delivered quickly
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Answer by topregal.co.uk
Dec 11, 2023
Hi Many thanks for taking the time to share you experience with Topregal, and I am pleased it was such a positive one for you. We appreciate you sharing this and hope to see you soon at Topregal
Dec 1, 2023
 Verified review
Good Customer Service
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Dec 20, 2023
 Verified review
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Dec 13, 2023
 Verified review
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Dec 2, 2023
 Verified review
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Dec 1, 2023
 Verified review
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Feb 28, 2024
 Verified review

Bought two roller conveyors- Extremely happy

Bought two roller conveyors - Extremely happy. They arrived quickly, were easy to assemble, had all the hardware plus spares. The staff were super professional and the website and billing integration seamless. I'll be buying from Topregal again. Very, very easy to work with.
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Answer by topregal.co.uk
Mar 1, 2024
Hi there What an amazing review, thank you so much for taking the time to leave it, and for rating us so highly on the product and the service received. I will go back through your order to see which staff member assisted you and pass on their thanks
May 3, 2023
 Verified review
very helpful in every way possible, very friendly when approached with problems. very professional company with a speedy response. a great company to do work with.
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Answer by topregal.co.uk
May 5, 2023
Thank you for taking the time to rate. I am pleased we were able to show your our commitment to providing customer service. Thank you for your kind words, much appreciated
Sep 13, 2023
 Verified review
All was good with my order, they were shipped to Australia and they are very happy with everything so a great result. the only thing that you may need to think about is the packing of the items so that they don't rub together and damage the paint. otherwise I am very happy.
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Answer by topregal.co.uk
Sep 18, 2023
Good morning many thanks for the top marks review. It is great to hear you were happy with every aspect of your experience shopping with us
Aug 23, 2023
 Verified review
very nice product, the service is great easy communication, easy to understand the website and super fun to order what you need, always looking to come back and order more. couldn't ask for more. over all really good experience. thanks
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Answer by topregal.co.uk
Sep 7, 2023
Hi Thanks so much for taking the time to leave us a review and I am pleased you felt able to mark us so highly. I do hope we are your first choice next time you need more racking
Jul 19, 2023
 Verified review
quick response to enquiry efficiently administered same day delivered speedily good price ex-stock rather than having to wait I could not ask for more - and our client very happy with the product. I couldn't ask for more.
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Answer by topregal.co.uk
Jul 20, 2023
hi there What a lovely review! Thank you! It's great to see we ticked off all the parts of the experience that was important to you, and we appreciate you sharing that on this platform. We are really pleased you had a good contact with us and look forward to seeing you again soon
Jun 7, 2023
 Verified review
great bunch of guys really helpful and nothing is too much trouble. only change i would make is to distance themselves from the company they use to service their EPS etc as they are useless
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Answer by topregal.co.uk
Jun 8, 2023
Hi Thank you for the positive words about us here at TOPREGAL. Sorry to hear you were not impressed by our chosen agent. Feedback gratefully received and passed on to the management team. We do hope to see you again soon