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topregal.co.uk
Reviews:

90 reviews in the last 12 months262 total reviews  

4.87
Excellent

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Top positive review

Feb 28, 2024
 Verified review
Bought two roller conveyors - Extremely happy. They arrived quickly, were easy to assemble, had all the hardware plus spares. The staff were super professional and the website and billing integration seamless. I'll be buying from Topregal again. Very, very easy to work with.

Top negative review

Apr 4, 2023
 Verified review
My purchase was delivered to the wrong address. Rather than loose £75.00 I decided to do some research myself as to where it could have been delivered, and found it. It had been delivered to a different address to the one on the label. Also one of the trays on the trolley had three small dents in it, something I noticed immediately I opened the package. Thinking that it would be too complicated to return the trolley, and that I might never get another one, I decided to put up with the dents and keep the trolley.
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Reviews for topregal.co.uk

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Latest first
6 days ago
 Verified review
Quick delivery by pleasant staff
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Answer by topregal.co.uk
5 days ago
Hi Thanks so much for leaving a 5 star review. It is amazing to get them but we are even more pleased you had such a positive experience you felt able to leave one - thanks again
7 days ago
 Verified review
Super helpful - great knowledge - all round an excellent experience
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Answer by topregal.co.uk
5 days ago
Hi There That is fantastic to hear you had such a great experience with us. This is the kind of thing we strive for on every contact so I am really pleased we were able to do this with you
Feb 28, 2024
 Verified review

Bought two roller conveyors- Extremely happy

Bought two roller conveyors - Extremely happy. They arrived quickly, were easy to assemble, had all the hardware plus spares. The staff were super professional and the website and billing integration seamless. I'll be buying from Topregal again. Very, very easy to work with.
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Answer by topregal.co.uk
Mar 1, 2024
Hi there What an amazing review, thank you so much for taking the time to leave it, and for rating us so highly on the product and the service received. I will go back through your order to see which staff member assisted you and pass on their thanks
Feb 28, 2024
 Verified review
Great products and great company to deal with !
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Answer by topregal.co.uk
Mar 1, 2024
Thank you so much for the kind words, it is lovely to hear you rate our products and our overall store. Be great to see you back again soon
Feb 28, 2024
 Verified review
Excellent sturdy shelving. Easy to assemble and looks good too.
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Answer by topregal.co.uk
Mar 1, 2024
Hi It is really nice to hear you are happy with your shelving. Thank you for leaving the review it means a great deal to us
Feb 28, 2024
 Verified review
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Feb 28, 2024
 Verified review
Good service
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Answer by topregal.co.uk
Mar 1, 2024
Good morning Many thanks for taking the time out of your day to rate TOPREGAL, and thanks for rating us so highly. We really do enjoy to hear when we have delighted our customers !
Feb 28, 2024
 Verified review
Very professional staff good quality scrubber machine.
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Answer by topregal.co.uk
Mar 1, 2024
Good morning That is so kind of you to leave such a kind review. We really do appreciate you had such a great experience and thank you for letting us know
Feb 14, 2024
 Verified review
It’s really good and looks nice and very high quality
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Answer by topregal.co.uk
Feb 14, 2024
Hi many thanks for the 5 star review, it is very kind of you, and thank you for your time to rate us on this platform - much appreciated
Feb 14, 2024
 Verified review
Great Service and Rapid delivery
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Answer by topregal.co.uk
Feb 14, 2024
Good morning That is lovely to hear that you rated our service and delivery. I will pass your thanks onto Lisa who took the first order and Aimee who processed your second order with us - they will be pleased to hear of your satisfaction with Topregal. Hope to see you again soon
Jan 31, 2024
 Verified review
Great all round fast service
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Answer by topregal.co.uk
Feb 9, 2024
Good afternoon Many thanks for taking the time to log on and leave a review. It is nice to see you felt able to give us a top marks review - most appreciated
Jan 31, 2024
 Verified review
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Jan 31, 2024
 Verified review
Good service
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Answer by topregal.co.uk
Feb 9, 2024
Hi Many thanks for leaving us a 5 star review, it is much appreciated, but even better to see you are satisfied with your purchase. We do hope to see you at Topregal again soon
Jan 24, 2024
 Verified review
Item as described and delivered promptly. Website images weren’t the best, but they took some more for me.
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Answer by topregal.co.uk
Jan 24, 2024
Hi - Many thanks for the 5 star review and the time taken to leave it. Yes we know some of our pictures are CAD impressions, or not showing the part you need to see. We are always happy to take additional pictures from our stock. I am pleased you felt satisfied with the rest of the process to leave us such a kind review. Much appreciated
Jan 24, 2024
 Verified review
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Answer by topregal.co.uk
Jan 24, 2024
Hi there Many thanks for the 5 star review. It is great to see you feel able to award such a great star rating!
Jan 17, 2024
 Verified review
Easy to order, prompt delivery
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Answer by topregal.co.uk
Jan 18, 2024
Good morning Many thanks for taking the time to rate our services and delivery service. It is fantastic to hear you had such a positive experience, and we do hope to see you again soon
Jan 9, 2024
 Verified review
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Jan 8, 2024
 Verified review
I love it
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Answer by topregal.co.uk
Jan 11, 2024
many thanks for the 5 star review, its great to hear you have been happy with the service you have received
Dec 20, 2023
 Verified review

First class company to deal with !

Excellent service from first phone call to delivery of goods ! In these days of poor service and let downs , Topregal have restored our faith in companies , they were pleasant , efficient and their product surpasses any we have looked at in our search for racking ! Thank you Topregal your racking has made an old man very happy !
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Answer by topregal.co.uk
Dec 27, 2023
Good morning That is amazing to hear and even better than the kind words, is the fact you are happy with the product quality and service received. It was a pleasure to assist (I was the person who took the order over the phone) and it was very nice to have such a nice customer on the other end of the phone!
Dec 20, 2023
 Verified review
Brilliant company to work with !
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Answer by topregal.co.uk
Dec 27, 2023
That is so kind! Thank you so much for taking the time to let us and everyone who reads these reviews know of your positive experience. We do hope to see you at Topregal again soon!