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topregal.co.uk
Reviews:

88 reviews in the last 12 months267 total reviews  

4.90
Excellent

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Top positive review

Feb 28, 2024
 Verified review
Bought two roller conveyors - Extremely happy. They arrived quickly, were easy to assemble, had all the hardware plus spares. The staff were super professional and the website and billing integration seamless. I'll be buying from Topregal again. Very, very easy to work with.

Top negative review

Sep 6, 2023
 Verified review
the delivery service was not very good, got told on the day of expected delivery that it was going to be delayed. item also turned up with quite a few marks on it.
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Reviews for topregal.co.uk

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Latest first
Jan 17, 2024
 Verified review
Easy to order, prompt delivery
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Answer by topregal.co.uk
Jan 18, 2024
Good morning Many thanks for taking the time to rate our services and delivery service. It is fantastic to hear you had such a positive experience, and we do hope to see you again soon
Jan 9, 2024
 Verified review
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Jan 8, 2024
 Verified review
I love it
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Answer by topregal.co.uk
Jan 11, 2024
many thanks for the 5 star review, its great to hear you have been happy with the service you have received
Dec 20, 2023
 Verified review

First class company to deal with !

Excellent service from first phone call to delivery of goods ! In these days of poor service and let downs , Topregal have restored our faith in companies , they were pleasant , efficient and their product surpasses any we have looked at in our search for racking ! Thank you Topregal your racking has made an old man very happy !
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Answer by topregal.co.uk
Dec 27, 2023
Good morning That is amazing to hear and even better than the kind words, is the fact you are happy with the product quality and service received. It was a pleasure to assist (I was the person who took the order over the phone) and it was very nice to have such a nice customer on the other end of the phone!
Dec 20, 2023
 Verified review
Brilliant company to work with !
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Answer by topregal.co.uk
Dec 27, 2023
That is so kind! Thank you so much for taking the time to let us and everyone who reads these reviews know of your positive experience. We do hope to see you at Topregal again soon!
Dec 20, 2023
 Verified review
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Dec 13, 2023
 Verified review
Great communication, very professional and very speedy delivery. I have used Top Regal before and will again! Many thanks.
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Answer by topregal.co.uk
Dec 14, 2023
Good morning Such nice words - thank you so much for taking the time to leave the review, and its great to hear you have been impressed with our service and products. We do hope to see you again soon
Dec 13, 2023
 Verified review
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Dec 13, 2023
 Verified review
very easy to deal with and kept in touch all the way through the delivery process, i would definetly purchase from these again.
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Answer by topregal.co.uk
Dec 14, 2023
Thank you so much for the kind words! Great to hear you had such a good experience with us and I am pleased to hear you would use again.
Dec 6, 2023
 Verified review

Good range of items, helpful

Good range of items but more importantly, people that answer questions quickly and good product information. Have purchased from them a few times now and the service is consistant.
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Answer by topregal.co.uk
Dec 11, 2023
Good afternoon You are too kind! Many thanks for the warm words. I will trace your orders on the system and make sure the staff members concerns receive you appreciation!
Dec 6, 2023
 Verified review
Great service and communication.
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Answer by topregal.co.uk
Dec 11, 2023
Hi Many thanks for the top marks review. it is really heartening to hear you comment on the things we hold dear also, communication and service. Thanks for taking the time and hope to see you again soon
Dec 2, 2023
 Verified review
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Dec 1, 2023
 Verified review
Good product delivered quickly
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Answer by topregal.co.uk
Dec 11, 2023
Hi Many thanks for taking the time to share you experience with Topregal, and I am pleased it was such a positive one for you. We appreciate you sharing this and hope to see you soon at Topregal
Dec 1, 2023
 Verified review
Quick and knowledgeable response to enquiries. Excellent delivery time.
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Answer by topregal.co.uk
Dec 1, 2023
Hi Thanks so much for the amazing review and comments, we do try to hold everything in stock so we can supply next day or close to. Much appreciation that you shared this fact
Dec 1, 2023
 Verified review
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Dec 1, 2023
 Verified review
what an amazing service so quick and easy to order and always next day delivery
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Answer by topregal.co.uk
Dec 1, 2023
Hi Thanks so much for taking the time to share your experience with us, its great to hear we surpassed what you consider to be just good, and move us to great! Much appreciated
Dec 1, 2023
 Verified review
excellent customer service speedy delivery quality product for a fraction of the price of competitors
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Answer by topregal.co.uk
Dec 1, 2023
Hey there, thanks so much for this. We are so happy to receive feedback like this, it just encourages us to keep up the high standards!
Dec 1, 2023
 Verified review
Used before and excellent value with fast delivery.
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Answer by topregal.co.uk
Dec 1, 2023
Thanks for the top marks review, It means a lot to us to hear this!
Dec 1, 2023
 Verified review
Great service! Quick to reply to my questions.
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Answer by topregal.co.uk
Dec 1, 2023
Hi Thank you for the kind words and the validation that quick reply and quality service is what we aim to achieve with all customers. Thanks again for taking the time for the warm review, much appreciated
Dec 1, 2023
 Verified review

Fantastic service and efficiency.

We have been ordering sections of racking as our business grows with 5 lots ordered so far. Service has been exemplary and unbelievably fast. We will be back to order some more soon!
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Answer by topregal.co.uk
Dec 1, 2023
Hi We couldn't ask for a better review! Thank you so much! It's great we have delighted you with our service and hope we are able to do so again soon!