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topregal.co.ukReviews

: 134Excellent

4.83

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certified since: May 25, 2021
updated on: Dec 8, 2022
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certified since: May 25, 2021
updated on: Dec 8, 2022
topregal.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At topregal.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for topregal.co.uk

116 verified reviews in the last 12 months

134 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Apr 14, 2022
Good quality racking that is not only sturdy but also cheaper than the competition. My only gripe were the instructions. Although they were informative, they did not seem to correlate with the racking we purchased so much time was wasted trying to match up specific instructions that did not actually work in real life, i.e. the diagonal braces that we had to work out for ourselves. Regardless of this I'd have no hesitation buying again from this company.
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the most relevant critical review


Jun 29, 2022
A German company but not German quality in all respects, a touch of Xi Ching Chang tu if you get my drift. Instructions are appalling. You would think like I did, its only a piece of mechano what can go wrong..... very wrong! Try YouTube first..even that's a challenge. I will give it a strong plus for the shelving....its a thick and strong chip better than some other companies.
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Reviews for topregal.co.uk

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 Verified review
Apr 7, 2022
GREAT QUALITY & FAST DELIVERY!
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Answer by topregal.co.uk
Apr 8, 2022
Many thanks for taking the time out to review us, and I am really pleased you were sufficiently pleased to award us all 5 starts. It means a lot - thank you
 Verified review
Apr 7, 2022
Couldn’t believe how quickly my products were shipped and received. A pleasant change in the current climate. Will definitely be using this company again.
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Answer by topregal.co.uk
Apr 8, 2022
Good morning What kind words! Thank you. It is really nice to hear that you were impressed by our delivery time. As we carry *most* items from our warehouse in South Wales, it does mean we can arrange delivery far quicker than companies that rely on the manufacturer to supply. We hope to be able to help you again in the near future.
 Verified review
Mar 31, 2022
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Answer by topregal.co.uk
Apr 1, 2022
Good afternoon Nick Many thanks for taking the time to leave TOPREGAL a five star review! It is great to see that you are satisfied with your purchase, and do hope to see you again in the future
 Verified review
Mar 28, 2022
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Answer by topregal.co.uk
Mar 29, 2022
Good morning Many thanks for a full 5 star review of TOPREGAL. It means a lot to us you felt able to award us such high marks. We look forward to seeing you back here soon
 Verified review
Mar 25, 2022
This is my second purchase, great price, great quality, great service, I will make another purchase soon :)
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Answer by topregal.co.uk
Mar 28, 2022
This is exactly the feedback we love to hear, and are so pleased we may been able to meet your needs twice now, and you have been delighted both times. Thank you so much for taking the time to give us such lovely feedback
 Verified review
Mar 24, 2022
Great communication, shelving product is top quality and significantly cheaper than the competition. Highly recommended.
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Answer by topregal.co.uk
Mar 25, 2022
Good morning. Many thanks for the kind words about both service and product received. It means a great deal to us to match the quality of products we sell with equally good customer service. Thank you for taking the time to give us such great feedback
 Verified review
Mar 24, 2022
The shelves arrived within 24 hours of ordering and were excellent value with 18 mm wood shelves and a straight forward design to assemble them. Very pleased!
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Answer by topregal.co.uk
Mar 25, 2022
Hi there. Thank you so much for the feedback. We are delighted you are pleased with your shelving and can see that we supply with thicker than the usual wood shelves. Thanks for the feedback - we do hope to see you at TOPREGAL again soon
 Verified review
Mar 18, 2022
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Answer by topregal.co.uk
Mar 18, 2022
Good morning - Many thanks for the 5 star review of TOPREGAL. It means a lot to us!
 Verified review
Mar 17, 2022
Very pleased with our new racking. Nigel was a breeze to deal with and delivery was as promised.
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Answer by topregal.co.uk
Mar 18, 2022
Morning Stuart Many thanks for the kind words and I am really pleased you are happy with the quality of both the racking and the service provided by my staff. I will pass it on, as receiving such warm feedback motivates them to provide this level on every contact. I am really pleased you felt it warranted a 5 star review - thanks again
 Verified review
Mar 17, 2022
Great product and great price, will use again
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Answer by topregal.co.uk
Mar 18, 2022
Hi there - thanks so much for taking the time to review us, and I am really chuffed you were able to give us 5 stars and such warm words. This is the kind of service we hope to give to every customer - thanks again
 Verified review
Mar 17, 2022
Excellent customer service from Susan and great quality products at competitive prices. Fast and reliable delivery. Will be my first choice for racking from now on! Da iawn!
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Answer by topregal.co.uk
Mar 18, 2022
Good morning. Many thanks for such kind words and name checking Susan, who like everyone in the team is dedicated in providing the best service we can. It looks like your 1200/3 stacker is doing a good job for you, and we are delighted that we will be your first choice for future racking!
 Verified review
Mar 17, 2022
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 Verified review
Mar 17, 2022
Happy to help and recommend the best product for my needs. Well priced.
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Answer by topregal.co.uk
Mar 18, 2022
Thank you so much for leaving such a positive review and I am even more pleased that the products are up to the standard that you were pleased with. We do hope to see you again soon!
 Verified review
Mar 3, 2022
Easy to deal with efficient and prompt staff make the process of ordering easy with good communication and a swift dispatch and delivery of items
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Answer by topregal.co.uk
Mar 3, 2022
Thank you so much for the kind words and high rating, it is much appreciated. I see you have used us several times over the last few months, and we cannot get more of a recommendation than that!
 Verified review
Mar 1, 2022
Couldn't be better. I'm really happy, the condition was excellent, the delivery was perfect, the shipment was awesomely packaged, the price was great. I really appreciate it :) Thank you very much for all the team but especially for the person who packed my order, he is a real master of packaging. Good luck :)
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Answer by topregal.co.uk
Mar 2, 2022
Good morning. Thank you so much for the kind words about the product and the delivery service. I will make sure that I pass your thoughts and thanks onto the warehouse manager so he can thank the staff member who did his job so well. It is very kind of you to take the time out of your day to leave such a warm review - thanks again!
 Verified review
Feb 25, 2022
Great delivery service. Product looks good after first week of use
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Answer by topregal.co.uk
Feb 28, 2022
Thank you so much for taking the time to review our 1200/3 stacker and the service you received from us. We are really pleased you have been happy with the service and the product and that you would recommend us
 Verified review
Feb 25, 2022
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 Verified review
Feb 25, 2022
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 Verified review
Feb 18, 2022
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Answer by topregal.co.uk
Feb 28, 2022
Thank you for taking the time to review TOPREGAL, but I am sorry we didn't reach the high standards we take as the minimum. I see from your account and the conversation you have had with myself, the issue stemmed from the courier damaging the first delivery of wood, with the second order delayed. We are really sorry about this, and see the issue has finally been sorted. Once again apologies for the issues with the order
 Verified review
Feb 17, 2022
Got amazing industrial quality racking for the outbuildings at a silly DIY store price. Lovely precision fit and easier than Lego to slot together. Service was spot on and delivery swift. Surprised and more than delighted for the money.
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Answer by topregal.co.uk
Mar 3, 2022
Hi Thank you so much for such a glowing review. It means a lot to us that we managed to delight you on price, delivery, service and most importantly, the product is right for you. Thank you for taking the time for the review, we really appreciate it, and hope to be of service again soon