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topregal.co.ukReviews

: 134Excellent

4.83

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certified since: May 25, 2021
updated on: Dec 7, 2022
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certified since: May 25, 2021
updated on: Dec 7, 2022
topregal.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At topregal.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for topregal.co.uk

116 verified reviews in the last 12 months

134 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Apr 14, 2022
Good quality racking that is not only sturdy but also cheaper than the competition. My only gripe were the instructions. Although they were informative, they did not seem to correlate with the racking we purchased so much time was wasted trying to match up specific instructions that did not actually work in real life, i.e. the diagonal braces that we had to work out for ourselves. Regardless of this I'd have no hesitation buying again from this company.
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the most relevant critical review


Jun 29, 2022
A German company but not German quality in all respects, a touch of Xi Ching Chang tu if you get my drift. Instructions are appalling. You would think like I did, its only a piece of mechano what can go wrong..... very wrong! Try YouTube first..even that's a challenge. I will give it a strong plus for the shelving....its a thick and strong chip better than some other companies.
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Reviews for topregal.co.uk

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 Verified review
Jun 15, 2022
Our brand new Forklift Pallet Truck arrived on a pallet that was way too small for it! It had crushed the pallet and was leaning to one side. We had to get into the back of the lorry to keep it up once the straps had come off. Why on earth you would put something that heavy on a pallet that small I will never know.
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Answer by topregal.co.uk
Jun 16, 2022
Good morning - many thanks for your feedback. Your stacker's mast is 2077mm high. The courier will only ship items on a pallet so we had to create a pallet that kept the height under the 2200mm maximum that the courier allows due to roof heights restrictions on their vehicles. If we had used a full sized pallet the height would be 2400mm and the courier would have been unable to deliver. Looking at the pictures on your order it seems the damage was done in transit. If we had shipped on a full sized pallet we would have to use a specific type of transport that would have been outside of our free mainland UK delivery offer, and delivery costs would have been around £500 to you, and instead of 1-3 days would have been 1-2 weeks. I will take up the treatment of the pallet with the courier company, so thank you for pointing that out to us