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Reviews for topregal.co.uk
Top positive review
topregal.co.uk customer
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Dec 14, 2022
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ordered a oil pump to pump wast oil from barrels /good price good delivery pump works realy well , ,<well peased wit the hole process many thanks----ernie hunter newcastle-upon-tyne
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Top negative review
topregal.co.uk customer
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Dec 14, 2022
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The worst experience we have ever had with a commercial company when the product they delivered was not compatible and they were advised immediately but the delivery drivers refuse to take it back and then subsequently customer service have delayed Taking Back the product by claiming additional charges for the return. Every day they tried to introduce additional charges which they claim that product was used because they can see this from the photograph sent of the product. Their customer service is very poor and and without any experience or information. We have had now had to threaten them to take them to court and they still do not engage by providing us with the details of the solicitors in the UK or their lawyers in Germany. this company is not to be trusted ever! We do not recommend them at all and they they seem to be so disorganised that how they can even be rated is questionable.
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Reviews for topregal.co.uk
topregal.co.uk customer
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Sep 6, 2023
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the delivery service was not very good, got told on the day of expected delivery that it was going to be delayed. item also turned up with quite a few marks on it.
Answer by topregal.co.uk
Sep 7, 2023
Hi.
Thank you for bring this to our attention. I see from looking through your order we didn't get notified of this from the courier or yourself so have been unable to contact you. Now we are aware we would like to offer a gesture of goodwill. if you could call into us on 01495 707222 and ask to speak to me (Nigel) I would like to make this right for you
topregal.co.uk customer
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Nov 30, 2022
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