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topregal.co.uk
Reviews:

86 reviews in the last 12 months254 total reviews  

4.86
Excellent

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Top positive review

May 3, 2023
 Verified review
very helpful in every way possible, very friendly when approached with problems. very professional company with a speedy response. a great company to do work with.

Top negative review

Apr 4, 2023
 Verified review
My purchase was delivered to the wrong address. Rather than loose £75.00 I decided to do some research myself as to where it could have been delivered, and found it. It had been delivered to a different address to the one on the label. Also one of the trays on the trolley had three small dents in it, something I noticed immediately I opened the package. Thinking that it would be too complicated to return the trolley, and that I might never get another one, I decided to put up with the dents and keep the trolley.
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Reviews for topregal.co.uk

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11 days ago
 Verified review
It’s really good and looks nice and very high quality
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Answer by topregal.co.uk
11 days ago
Hi many thanks for the 5 star review, it is very kind of you, and thank you for your time to rate us on this platform - much appreciated
11 days ago
 Verified review
Great Service and Rapid delivery
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Answer by topregal.co.uk
11 days ago
Good morning That is lovely to hear that you rated our service and delivery. I will pass your thanks onto Lisa who took the first order and Aimee who processed your second order with us - they will be pleased to hear of your satisfaction with Topregal. Hope to see you again soon
Jan 31, 2024
 Verified review
Great all round fast service
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Answer by topregal.co.uk
Feb 9, 2024
Good afternoon Many thanks for taking the time to log on and leave a review. It is nice to see you felt able to give us a top marks review - most appreciated
Jan 31, 2024
 Verified review
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Jan 31, 2024
 Verified review
Good service
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Answer by topregal.co.uk
Feb 9, 2024
Hi Many thanks for leaving us a 5 star review, it is much appreciated, but even better to see you are satisfied with your purchase. We do hope to see you at Topregal again soon
Jan 24, 2024
 Verified review
Item as described and delivered promptly. Website images weren’t the best, but they took some more for me.
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Answer by topregal.co.uk
Jan 24, 2024
Hi - Many thanks for the 5 star review and the time taken to leave it. Yes we know some of our pictures are CAD impressions, or not showing the part you need to see. We are always happy to take additional pictures from our stock. I am pleased you felt satisfied with the rest of the process to leave us such a kind review. Much appreciated
Jan 24, 2024
 Verified review
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Answer by topregal.co.uk
Jan 24, 2024
Hi there Many thanks for the 5 star review. It is great to see you feel able to award such a great star rating!
Jan 17, 2024
 Verified review
Easy to order, prompt delivery
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Answer by topregal.co.uk
Jan 18, 2024
Good morning Many thanks for taking the time to rate our services and delivery service. It is fantastic to hear you had such a positive experience, and we do hope to see you again soon
Jan 9, 2024
 Verified review
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Jan 8, 2024
 Verified review
I love it
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Answer by topregal.co.uk
Jan 11, 2024
many thanks for the 5 star review, its great to hear you have been happy with the service you have received
Dec 20, 2023
 Verified review

First class company to deal with !

Excellent service from first phone call to delivery of goods ! In these days of poor service and let downs , Topregal have restored our faith in companies , they were pleasant , efficient and their product surpasses any we have looked at in our search for racking ! Thank you Topregal your racking has made an old man very happy !
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Answer by topregal.co.uk
Dec 27, 2023
Good morning That is amazing to hear and even better than the kind words, is the fact you are happy with the product quality and service received. It was a pleasure to assist (I was the person who took the order over the phone) and it was very nice to have such a nice customer on the other end of the phone!
Dec 20, 2023
 Verified review
Brilliant company to work with !
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Answer by topregal.co.uk
Dec 27, 2023
That is so kind! Thank you so much for taking the time to let us and everyone who reads these reviews know of your positive experience. We do hope to see you at Topregal again soon!
Dec 20, 2023
 Verified review
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Dec 13, 2023
 Verified review
Great communication, very professional and very speedy delivery. I have used Top Regal before and will again! Many thanks.
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Answer by topregal.co.uk
Dec 14, 2023
Good morning Such nice words - thank you so much for taking the time to leave the review, and its great to hear you have been impressed with our service and products. We do hope to see you again soon
Dec 13, 2023
 Verified review
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Dec 13, 2023
 Verified review
very easy to deal with and kept in touch all the way through the delivery process, i would definetly purchase from these again.
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Answer by topregal.co.uk
Dec 14, 2023
Thank you so much for the kind words! Great to hear you had such a good experience with us and I am pleased to hear you would use again.
Dec 6, 2023
 Verified review

Good range of items, helpful

Good range of items but more importantly, people that answer questions quickly and good product information. Have purchased from them a few times now and the service is consistant.
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Answer by topregal.co.uk
Dec 11, 2023
Good afternoon You are too kind! Many thanks for the warm words. I will trace your orders on the system and make sure the staff members concerns receive you appreciation!
Dec 6, 2023
 Verified review
Great service and communication.
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Answer by topregal.co.uk
Dec 11, 2023
Hi Many thanks for the top marks review. it is really heartening to hear you comment on the things we hold dear also, communication and service. Thanks for taking the time and hope to see you again soon
Dec 2, 2023
 Verified review
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Dec 1, 2023
 Verified review
Good product delivered quickly
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Answer by topregal.co.uk
Dec 11, 2023
Hi Many thanks for taking the time to share you experience with Topregal, and I am pleased it was such a positive one for you. We appreciate you sharing this and hope to see you soon at Topregal