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topregal.co.uk
Reviews:

86 reviews in the last 12 months254 total reviews  

4.86
Excellent

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Top positive review

May 3, 2023
 Verified review
very helpful in every way possible, very friendly when approached with problems. very professional company with a speedy response. a great company to do work with.

Top negative review

Apr 4, 2023
 Verified review
My purchase was delivered to the wrong address. Rather than loose £75.00 I decided to do some research myself as to where it could have been delivered, and found it. It had been delivered to a different address to the one on the label. Also one of the trays on the trolley had three small dents in it, something I noticed immediately I opened the package. Thinking that it would be too complicated to return the trolley, and that I might never get another one, I decided to put up with the dents and keep the trolley.
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Reviews for topregal.co.uk

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11 days ago
 Verified review
It’s really good and looks nice and very high quality
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Answer by topregal.co.uk
11 days ago
Hi many thanks for the 5 star review, it is very kind of you, and thank you for your time to rate us on this platform - much appreciated
11 days ago
 Verified review
Great Service and Rapid delivery
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Answer by topregal.co.uk
11 days ago
Good morning That is lovely to hear that you rated our service and delivery. I will pass your thanks onto Lisa who took the first order and Aimee who processed your second order with us - they will be pleased to hear of your satisfaction with Topregal. Hope to see you again soon
Jan 31, 2024
 Verified review
Great all round fast service
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Answer by topregal.co.uk
Feb 9, 2024
Good afternoon Many thanks for taking the time to log on and leave a review. It is nice to see you felt able to give us a top marks review - most appreciated
Jan 31, 2024
 Verified review
Good service
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Answer by topregal.co.uk
Feb 9, 2024
Hi Many thanks for leaving us a 5 star review, it is much appreciated, but even better to see you are satisfied with your purchase. We do hope to see you at Topregal again soon
Jan 31, 2024
 Verified review
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Jan 24, 2024
 Verified review
Item as described and delivered promptly. Website images weren’t the best, but they took some more for me.
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Answer by topregal.co.uk
Jan 24, 2024
Hi - Many thanks for the 5 star review and the time taken to leave it. Yes we know some of our pictures are CAD impressions, or not showing the part you need to see. We are always happy to take additional pictures from our stock. I am pleased you felt satisfied with the rest of the process to leave us such a kind review. Much appreciated
Jan 17, 2024
 Verified review
Easy to order, prompt delivery
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Answer by topregal.co.uk
Jan 18, 2024
Good morning Many thanks for taking the time to rate our services and delivery service. It is fantastic to hear you had such a positive experience, and we do hope to see you again soon
Jan 8, 2024
 Verified review
I love it
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Answer by topregal.co.uk
Jan 11, 2024
many thanks for the 5 star review, its great to hear you have been happy with the service you have received
Jan 24, 2024
 Verified review
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Answer by topregal.co.uk
Jan 24, 2024
Hi there Many thanks for the 5 star review. It is great to see you feel able to award such a great star rating!
Jan 9, 2024
 Verified review
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Dec 20, 2023
 Verified review

First class company to deal with !

Excellent service from first phone call to delivery of goods ! In these days of poor service and let downs , Topregal have restored our faith in companies , they were pleasant , efficient and their product surpasses any we have looked at in our search for racking ! Thank you Topregal your racking has made an old man very happy !
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Answer by topregal.co.uk
Dec 27, 2023
Good morning That is amazing to hear and even better than the kind words, is the fact you are happy with the product quality and service received. It was a pleasure to assist (I was the person who took the order over the phone) and it was very nice to have such a nice customer on the other end of the phone!
Dec 1, 2023
 Verified review

Fantastic service and efficiency.

We have been ordering sections of racking as our business grows with 5 lots ordered so far. Service has been exemplary and unbelievably fast. We will be back to order some more soon!
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Answer by topregal.co.uk
Dec 1, 2023
Hi We couldn't ask for a better review! Thank you so much! It's great we have delighted you with our service and hope we are able to do so again soon!
Dec 6, 2023
 Verified review

Good range of items, helpful

Good range of items but more importantly, people that answer questions quickly and good product information. Have purchased from them a few times now and the service is consistant.
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Answer by topregal.co.uk
Dec 11, 2023
Good afternoon You are too kind! Many thanks for the warm words. I will trace your orders on the system and make sure the staff members concerns receive you appreciation!
Dec 13, 2023
 Verified review
very easy to deal with and kept in touch all the way through the delivery process, i would definetly purchase from these again.
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Answer by topregal.co.uk
Dec 14, 2023
Thank you so much for the kind words! Great to hear you had such a good experience with us and I am pleased to hear you would use again.
Dec 13, 2023
 Verified review
Great communication, very professional and very speedy delivery. I have used Top Regal before and will again! Many thanks.
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Answer by topregal.co.uk
Dec 14, 2023
Good morning Such nice words - thank you so much for taking the time to leave the review, and its great to hear you have been impressed with our service and products. We do hope to see you again soon
Dec 1, 2023
 Verified review
excellent customer service speedy delivery quality product for a fraction of the price of competitors
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Answer by topregal.co.uk
Dec 1, 2023
Hey there, thanks so much for this. We are so happy to receive feedback like this, it just encourages us to keep up the high standards!
Dec 1, 2023
 Verified review
what an amazing service so quick and easy to order and always next day delivery
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Answer by topregal.co.uk
Dec 1, 2023
Hi Thanks so much for taking the time to share your experience with us, its great to hear we surpassed what you consider to be just good, and move us to great! Much appreciated
Dec 1, 2023
 Verified review
Quick and knowledgeable response to enquiries. Excellent delivery time.
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Answer by topregal.co.uk
Dec 1, 2023
Hi Thanks so much for the amazing review and comments, we do try to hold everything in stock so we can supply next day or close to. Much appreciation that you shared this fact
Dec 1, 2023
 Verified review
Used before and excellent value with fast delivery.
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Answer by topregal.co.uk
Dec 1, 2023
Thanks for the top marks review, It means a lot to us to hear this!
Dec 1, 2023
 Verified review
Great service! Quick to reply to my questions.
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Answer by topregal.co.uk
Dec 1, 2023
Hi Thank you for the kind words and the validation that quick reply and quality service is what we aim to achieve with all customers. Thanks again for taking the time for the warm review, much appreciated