topregal.co.ukReviews:
86 reviews in the last 12 months269 total reviews
Excellent
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Top positive review
Feb 28, 2024
Verified review
Bought two roller conveyors - Extremely happy. They arrived quickly, were easy to assemble, had all the hardware plus spares. The staff were super professional and the website and billing integration seamless. I'll be buying from Topregal again. Very, very easy to work with.
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Top negative review
Sep 6, 2023
Verified review
the delivery service was not very good, got told on the day of expected delivery that it was going to be delayed. item also turned up with quite a few marks on it.
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Reviews for topregal.co.uk
Jan 31, 2024
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Jan 24, 2024
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Answer by topregal.co.uk
Jan 24, 2024
Hi there
Many thanks for the 5 star review. It is great to see you feel able to award such a great star rating!
Jan 17, 2024
Verified review
Easy to order, prompt delivery
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Answer by topregal.co.uk
Jan 18, 2024
Good morning
Many thanks for taking the time to rate our services and delivery service. It is fantastic to hear you had such a positive experience, and we do hope to see you again soon
Jan 8, 2024
Verified review
I love it
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Answer by topregal.co.uk
Jan 11, 2024
many thanks for the 5 star review, its great to hear you have been happy with the service you have received
Jan 9, 2024
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May 3, 2023
Verified review
very helpful in every way possible, very friendly when approached with problems.
very professional company with a speedy response.
a great company to do work with.
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Answer by topregal.co.uk
May 5, 2023
Thank you for taking the time to rate. I am pleased we were able to show your our commitment to providing customer service. Thank you for your kind words, much appreciated
Dec 20, 2023
Verified review
First class company to deal with !
Excellent service from first phone call to delivery of goods ! In these days of poor service and let downs , Topregal have restored our faith in companies , they were pleasant , efficient and their product surpasses any we have looked at in our search for racking ! Thank you Topregal your racking has made an old man very happy !
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Answer by topregal.co.uk
Dec 27, 2023
Good morning
That is amazing to hear and even better than the kind words, is the fact you are happy with the product quality and service received. It was a pleasure to assist (I was the person who took the order over the phone) and it was very nice to have such a nice customer on the other end of the phone!
Aug 23, 2023
Verified review
very nice product, the service is great easy communication, easy to understand the website and super fun to order what you need, always looking to come back and order more. couldn't ask for more. over all really good experience. thanks
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Answer by topregal.co.uk
Sep 7, 2023
Hi
Thanks so much for taking the time to leave us a review and I am pleased you felt able to mark us so highly. I do hope we are your first choice next time you need more racking
Jul 19, 2023
Verified review
quick response to enquiry
efficiently administered same day
delivered speedily
good price
ex-stock rather than having to wait
I could not ask for more - and our client very happy with the product.
I couldn't ask for more.
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Answer by topregal.co.uk
Jul 20, 2023
hi there
What a lovely review! Thank you! It's great to see we ticked off all the parts of the experience that was important to you, and we appreciate you sharing that on this platform. We are really pleased you had a good contact with us and look forward to seeing you again soon
Aug 21, 2023
Verified review
They delivered next day even though it was advertised as 2 to 3 days. Good quality racking, clear instructions. Good use of graphics on the website to design our loading bay solutions.
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Answer by topregal.co.uk
Sep 7, 2023
Hi
Now this is what we like to hear, that we have exceeded your expectations in pretty much every way. Hope to see you again soon at Topregal
Dec 1, 2023
Verified review
Fantastic service and efficiency.
We have been ordering sections of racking as our business grows with 5 lots ordered so far. Service has been exemplary and unbelievably fast. We will be back to order some more soon!
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Answer by topregal.co.uk
Dec 1, 2023
Hi
We couldn't ask for a better review! Thank you so much! It's great we have delighted you with our service and hope we are able to do so again soon!
Dec 6, 2023
Verified review
Good range of items, helpful
Good range of items but more importantly, people that answer questions quickly and good product information. Have purchased from them a few times now and the service is consistant.
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Answer by topregal.co.uk
Dec 11, 2023
Good afternoon
You are too kind! Many thanks for the warm words. I will trace your orders on the system and make sure the staff members concerns receive you appreciation!
May 3, 2023
Verified review
Excellent customer service
Purchase both their HSE1000/3 pallet stacker and more recently HWE1500-2 electric pallet truck. Very competitive pricing and excellent customer service.
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Answer by topregal.co.uk
May 3, 2023
Thank you for taking time from your day to review us and I am pleased you felt our service was good. I am even more pleased you feel the products are of good price and quality and they have helped you and your business
Best wishes
Sep 13, 2023
Verified review
friendly service with helpful advice Nigel is a true asset to Top Regal.
service advice and professional knowledge of product from Nigel made choosing and purchasing simple and actually swung the deal to Topregal
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Answer by topregal.co.uk
Sep 18, 2023
Hi - good morning
That is so kind of you, and I will pass on your thanks to Nigel who will no doubt be thrilled to receive such high praise!
Dec 13, 2023
Verified review
very easy to deal with and kept in touch all the way through the delivery process, i would definetly purchase from these again.
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Answer by topregal.co.uk
Dec 14, 2023
Thank you so much for the kind words! Great to hear you had such a good experience with us and I am pleased to hear you would use again.
Dec 13, 2023
Verified review
Great communication, very professional and very speedy delivery.
I have used Top Regal before and will again!
Many thanks.
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Answer by topregal.co.uk
Dec 14, 2023
Good morning
Such nice words - thank you so much for taking the time to leave the review, and its great to hear you have been impressed with our service and products. We do hope to see you again soon
Aug 21, 2023
Verified review
Everything was very easy! From the sales call to the lads fitting it, a perfect solution and I would use in the future.
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Answer by topregal.co.uk
Aug 24, 2023
Hi
A glowing review - thank you so much. We aim to offer a complete service from initial consultation final install and its great you felt you had such a positive experience
Sep 13, 2023
Verified review
Excellent service and great product at the right price. Will definitely be using these on future projects
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Answer by topregal.co.uk
Sep 18, 2023
It is amazing to hear you will be using us again on future products. We can get no higher accolade really, so thank you for taking the time to share your expereince
Dec 1, 2023
Verified review
excellent customer service speedy delivery
quality product for a fraction of the price of competitors
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Answer by topregal.co.uk
Dec 1, 2023
Hey there, thanks so much for this. We are so happy to receive feedback like this, it just encourages us to keep up the high standards!
Sep 6, 2023
Verified review
Fast delivery, good prices, excellent customer service
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