Certificate for senso-rex.com

No. X02EBC2CEE40618CAD8AEB00A8D79CF26
 

Approved on
10/07/2017
Valid until
09/07/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for senso-rex.com



Good

4.41/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 51 Trusted Shops reviews collected in the last 12 months.
In total, senso-rex.com has already collected 57 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
12/12/2018
Date of order
27/11/2018
12/12/2018
Very good all round love the blanket it’s a Christmas present for my grandson who has Autism age 4 yr hoping this will help with his sleep
4.00
Good

Date of publication
12/12/2018
Date of order
26/11/2018
12/12/2018
high quality product
5.00
Excellent

Date of publication
11/12/2018
Date of order
26/11/2018
11/12/2018
love this product it helps alot
5.00
Excellent

Date of publication
11/12/2018
Date of order
07/11/2018
11/12/2018
I had several problems during the order related to shipping and delivery. However, each time I had a problem, the customer service agent, Arlene, was very quick to look into the problem and resolve it. She was extremely helpful and resolved my problems very quickly. I would highly recommend buying from SensoRex because I'm confident they will make sure you receive excellent service.
4.00
Good

Date of publication
11/12/2018
Date of order
19/11/2018
11/12/2018
Couverture géniale. Super douce.
Je m’endors maintenant en 10min chaque soir alors qu’avant ça prenait plus d’une heure, voir nuits blanches.
Très contente de cet achat.
5.00
Excellent

Date of publication
10/12/2018
Date of order
25/11/2018
10/12/2018
Fab service and great product
5.00
Excellent

Date of publication
10/12/2018
Date of order
25/11/2018
10/12/2018
Well done. Thanks
5.00
Excellent

Date of publication
10/12/2018
Date of order
25/11/2018
10/12/2018
Exactly what I was looking for. Fantastic.
5.00
Excellent

Date of publication
10/12/2018
Date of order
23/11/2018
10/12/2018
excellent
5.00
Excellent

Date of publication
10/12/2018
Date of order
24/11/2018
10/12/2018
Kaikki toimi hyvin, nopea toimitus ja tilattu tavara oli mitä pitikin.
4.67
Excellent

Date of publication
09/12/2018
Date of order
24/11/2018
09/12/2018
Only one of the two blankets ordered arrived however when I contacted customer service I got fast reply and another sent out..
4.00
Good

Date of publication
09/12/2018
Date of order
23/11/2018
09/12/2018
Can only give 3 star on goods,as Xmas pressie so hasn't been used.
4.00
Good

Date of publication
09/12/2018
Date of order
23/11/2018
09/12/2018
Everything went well and i'm glad.
4.33
Good

Date of publication
09/12/2018
Date of order
22/11/2018
09/12/2018
Service and product was excellent, but I would have liked more options for EU delivery (to include express delivery)
4.67
Excellent

Date of publication
08/12/2018
Date of order
23/11/2018
08/12/2018
ok polecam
4.67
Excellent

Date of publication
08/12/2018
Date of order
23/11/2018
08/12/2018
Fast service and delivery.
5.00
Excellent

Date of publication
08/12/2018
Date of order
23/11/2018
08/12/2018
Excellent
5.00
Excellent

Date of publication
07/12/2018
Date of order
22/11/2018
07/12/2018
Amazing experience dealing with Sensorex. Com.... The blankets are fabulous.... Super fast delivery.... I had a query with my order.... Arlene in customer service had it sorted the same day.. Amazing.... I couldn't recommend these guys and their blankets enough.... Definitely other companies could benefit from learning from Sensorex.... A very pleasant and refreshing experience.
5.00
Excellent

Date of publication
06/12/2018
Date of order
20/11/2018
06/12/2018
Super produkt.
5.00
Excellent

Date of publication
04/12/2018
Date of order
19/11/2018
04/12/2018
Polecam
4.33
Good

Date of publication
29/11/2018
Date of order
14/11/2018
29/11/2018
Nice blanket.
5.00
Excellent

Date of publication
28/11/2018
Date of order
13/11/2018
28/11/2018
Excellent service, had to wait a while for delivery but as coming from Poland that is understandable.
4.67
Excellent

Date of publication
27/11/2018
Date of order
07/11/2018
27/11/2018
I ordered a weighted blanket for my daughter and the payment was taken straight out of my bank, however I received an email the following day saying I had to complete my order and confirm. I didn't do anything as I didn't want to end up with two blankets. I finally received my order but was disappointed with the customer service. My daughter is happy with the blanket though.
2.00
Poor

Date of publication
24/11/2018
Date of order
09/11/2018
24/11/2018
Arrived quickly. The separate stitched in panels mean that it drapes really nicely. It definitely helps me fall asleep faster.
5.00
Excellent

Date of publication
23/11/2018
Date of order
08/11/2018
23/11/2018
All proceeded as planned and I am happy with the product
4.00
Good

Date of publication
19/11/2018
Date of order
04/11/2018
19/11/2018
Great product and arrived quickly.
5.00
Excellent

Date of publication
18/11/2018
Date of order
02/11/2018
18/11/2018
Disappointed with my purchase.
Not sure why it was quite so expensive.
2.67
Fair

Date of publication
16/11/2018
Date of order
01/11/2018
16/11/2018
So far it's helping a lot with my little boy and his sleeping
4.00
Good

Date of publication
11/11/2018
Date of order
27/10/2018
11/11/2018
Brilliant - very pleased Made & delivered very quickly. Good quality and recipient loves it
5.00
Excellent

Date of publication
11/11/2018
Date of order
27/10/2018
11/11/2018
Love my blanket sleep like a baby.
5.00
Excellent

Date of publication
10/11/2018
Date of order
08/11/2018
10/11/2018
Sehr gutes Preis-Leistungsverhältnis. Toll auch die Winter und Sommerseite. Schnelle Lieferung.
5.00
Excellent

Date of publication
10/11/2018
Date of order
21/10/2018
10/11/2018
Très long pour la livraisons mais le produit est super efficace
2.00
Poor

Date of publication
07/11/2018
Date of order
15/10/2018
07/11/2018
Top product, much better dreams now with the new blancet. Excellent customer service, fast answers.Happy client.
4.33
Good

Date of publication
07/11/2018
Date of order
22/10/2018
07/11/2018
Very good product
4.00
Good

Date of publication
02/11/2018
Date of order
02/11/2018
02/11/2018
Super Produkte Ich brenne so gut wie noch nie
5.00
Excellent

Date of publication
02/11/2018
Date of order
02/11/2018
02/11/2018
A beautiful blanket. It allows our daughter to fall asleep much faster. Fast shipping and very good contact with customer service. Best purchase this month
5.00
Excellent

Date of publication
31/10/2018
Date of order
16/10/2018
31/10/2018
My gravity blanket arrived promptly with a lovely message telling me who made it, finished it & packed it, which made the customer service feel very personal and caring. The items is well constructed and finished to a high standard and I am enjoying using it. Thank you
4.67
Excellent

Date of publication
31/10/2018
Date of order
16/10/2018
31/10/2018
Very deceiving about delivery times, so cancelled order
1.00
Very Poor

Date of publication
12/10/2018
Date of order
05/10/2018
12/10/2018
Everything is ok
5.00
Excellent

Date of publication
07/09/2018
Date of order
23/08/2018
07/09/2018
Product amazing but trying to track delivery very poor
2.33
Poor

senso-rex.com

senso-rex.com was certified by Trusted Shops on 10/07/2017.

Contact
Klonowa 16
55-220 Jelcz-Laskowice
Poland
shop@senso-rex.com
senso-rex.com
Owner
Synapsa Med Sp. z o.o.
Klonowa 16
55-220 Jelcz-Laskowice
Poland
Trade register
Rejestr Przedsiębiorców KRS 0000451243
Authorized representative
Synapsa MED sp.zo.o.
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with senso-rex.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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