senso-rex.comReviews

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Senso-Rex Ltd
Klonowa 16
55-220 Jelcz-Laskowice
Poland
0044 161 414 0200
senso-rex.com
Trade register
Companies House 11022227
Authorised representative
Joanna Goliszek

Reviews for senso-rex.com

4.43/5.00
Good
How is the rating calculated?

70 reviews in the last 12 months

5 stars
76 %
4 stars
9 %
3 stars
6 %
2 stars
4 %
1 star
6 %
595 total reviews

the most relevant positive review

8 days ago
This is the second blanket I have bought from Senso-Rex. Both were beautiful. This time though I forgot about the possibility of import duty, now the U.K. has left the EU. When the blanket arrived I had to pay a whacking £43!! Please Senso-Rex, can you organise for yourself U.K. distributor? The duty is not your fault and you do explain that paying duty may be a possibility, but £43 is such a lot.
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the most relevant critical review

7 months ago
Anna T. from Jaczkowice
Zamówiłam kołderke, otrzymałam, pierwszego dnia dziecko polozylo się spać, a z kolderki baaaardzo się sypało, zadzwoniłam do producenta usłyszałam w słuchawce " a to już? Pierwszego dnia?" Pani zaproponowała, że zleci uszycie nowej, ale ja już nie chciałam. Kołderką została odebrała przez kuriera. O zwrot musiałam się upomnieć. Zostałam z syfem do posprzątania i bez słowa przepraszam. Nie polecam
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Read the most relevant positive or most relevant critical review

Positive
Critical
8 days ago
This is the second blanket I have bought from Senso-Rex. Both were beautiful. This time though I forgot about the possibility of import duty, now the U.K. has left the EU. When the blanket arrived I had to pay a whacking £43!! Please Senso-Rex, can you organise for yourself U.K. distributor? The duty is not your fault and you do explain that paying duty may be a possibility, but £43 is such a lot.
Read more
Show all positive reviews
7 months ago
Anna T. from Jaczkowice
Zamówiłam kołderke, otrzymałam, pierwszego dnia dziecko polozylo się spać, a z kolderki baaaardzo się sypało, zadzwoniłam do producenta usłyszałam w słuchawce " a to już? Pierwszego dnia?" Pani zaproponowała, że zleci uszycie nowej, ale ja już nie chciałam. Kołderką została odebrała przez kuriera. O zwrot musiałam się upomnieć. Zostałam z syfem do posprzątania i bez słowa przepraszam. Nie polecam
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What other customers say about their experience with senso-rex.com

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(53)
(4)
8 days ago
This is the second blanket I have bought from Senso-Rex. Both were beautiful. This time though I forgot about the possibility of import duty, now the U.K. has left the EU. When the blanket arrived I had to pay a whacking £43!! Please Senso-Rex, can you organise for yourself U.K. distributor? The duty is not your fault and you do explain that paying duty may be a possibility, but £43 is such a lot.
 helpful 
 Verified review|
Yesterday
Fast delivery
 helpful 
 Verified review|
1 month ago
 helpful 
 Verified review|
1 month ago
 helpful 
 Verified review|
10 months ago
Absolutnie nie polecam transakcji w tym sklepie! Bardzo długi czas oczekiwania! Obsługa niekompetentna i niesłowna! 17 lutego "Pani" z obsługi poszła sprawdzić co dzieje się z zamówieniem (dzisiaj jest 1 marca), a telefonu jak nie było, tak nie ma!!! Tylko GLS spisał się na 102!!!
 helpful 
 Verified review|
6 months ago
Delivery is from continental Europe so liable to delays and customs controls, but it came much quicker than expected. The cover is fab and holds on to the weighted blanket much better than the old one which has been used for years and the toggles had started to come off.
 helpful 
 Verified review|
7 months ago
Jurgita R. from Vilnius
Great quality. Also love that it's cotton, not synthetic. As for its impact: a really interesting thing is that since I began using it I wake up remembering my dreams, every single morning. So obviously I'm having a really deep sleep. Very happy with this purchase!
 helpful 
 Verified review|
1 year ago
Po angielsku? Dziwne, bo kupiłam na normalnej stronie narodowej. Obsługa klienta na 5, dostawa na 5%. Sam kocyk jest na 4,5 bo moim zdaniem powinno być gęstsze pikowanie (lepsze byłyby kwadraty 5x5 cm). Poszewka ZIOŁA jest śliczna :) Pozdrawiam, JG
 helpful 
 Verified review|
8 months ago
Ruby K. from Cornwall
Fantastic. Very fast delivery from Poland to the depths of southern Cornwall UK. Smooth transaction to. Amazing quality product. Top quality material and craftsmanship. Improved quality of sleep already. Many thanks.
 helpful 
 Verified review|
1 year ago
Martyna T. from Warszawa
Kocyk został wykonany i wysłany relatywnie szybko. Jestem ogromnie wdzięczna za dopasowanie kocyka do naszych (właściwie terapeuty SI) wymagań. Sam kocyk śliczny, solidnie wykonany. Na efekty trzeba poczekać. Polecam!
 helpful 
 Verified review|
10 months ago
Magda T. from Bydgoszcz
Kołdra jest rewelacyjna, kupiłam dla córki. Już po tygodniu używania jakość snu znacząco się poprawiła. Poza działaniem również samo wykonanie i estetyka są zachwycające. Polecam wszystkim gorąco! I bardzo dziękuję.
 helpful 
 Verified review|
8 months ago
The package was late by circa 10 days but they contacted me to apologise and offered sth extra which is helpful. Both duvet and the pillow are great!
 helpful 
 Verified review|
1 year ago
Everything went smooth and fast. The parcel did arrive on time even during long delivery period before the holidays.
 helpful 
 Verified review|
1 year ago
Mieke L. from Heusden Zolder
Everything in order, blanket is solid yet soft, little boy says it feels great. Happy we made the jump!
 helpful 
 Verified review|
10 months ago
Szybka dostawa, koldra ładnie wykończona. Mam nadzieję, że będą efekty używania jej.
 helpful 
 Verified review|
8 months ago
Ewa S. from Łódź
The blanket was nicely packaged and delivered within the estimated time.
 helpful 
 Verified review|
10 months ago
Koldra przyszla szybciutko, zgodna z opisem i rzeczywiscie poprawia sen!
 helpful 
 Verified review|
1 year ago
Produkt cudowny. Nigdy nie spałam tak głębokim i spokojnym snem polecam
 helpful 
 Verified review|
1 year ago
Very happy with the speed of delivery and the product itself.
 helpful 
 Verified review|
8 months ago
They didn't return my money after the product return.
 helpful 
 Verified review|
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Reviews for senso-rex.com

4.43/5.00
Good
How is the rating calculated?

70 reviews in the last 12 months

5 stars
76 %
4 stars
9 %
3 stars
6 %
2 stars
4 %
1 star
6 %
595 total reviews

Trustmark for senso-rex.com

Status:
Valid
updated on: 08/12/2021
certified since: 10/07/2017
senso-rex.com is checked and certified according to the Trusted Shops quality criteria
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  • Clear ordering process

Secured by a guarantee

At senso-rex.com, you can use the guarantee from Trusted Shops and protect up to €2,500 . Find out more

senso-rex.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At senso-rex.com, you can use the guarantee from Trusted Shops and protect up to €2,500 . Find out more

What does the trustmark mean?

Details about senso-rex.com

Contact
Senso-Rex Ltd
Klonowa 16
55-220 Jelcz-Laskowice
Poland
0044 161 414 0200
senso-rex.com
Trade register
Companies House 11022227
Authorised representative
Joanna Goliszek
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