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Reviews for senso-rex.com
4.56/5.00
Excellent
How is the rating calculated?
What other customers say about their experience with senso-rex.com
Przesyłka do mnie nie dotarła, pomimo kontaktu ze sklepem zostałam zbyta i stwierdzono, że mogę złożyć reklamację, choć może ją złożyć nadawca. Brak jakiegokolwiek zaangażowania sklepu, choć dzwoniłam, bo zależało mi na tym towarze. Pani, z którą rozmawiałam raczej miała stosunek olewajacy klienta. Dziwne
Customer service is terrible They do not reply to emails and they ignore phone calls. Overall I do not recommend. You can buy very good blankets from other trustworthy sources
Bad customer service
Answer by senso-rex.com
4 months ago
Dear customer,
We are sorry that you feel that way.
We are constantly working hard to improve our products and customer service. We would like to believe, we are getting better every day at what we do as vast majority of our customers are very satisfied with our service and products.
Feel free to contact us at: shop@senso-rex.com or call us at 0044 161 41 40 200 with any issue you may have.
Best
Alot of problems with delivery. I dont recommend.
Very happy with the blanket & speedy delivery
Still have not received my order yet and my daughters birthday has come and gone
I haven't received an email confirming my order. I've email you directly to ask about this and relieved no reply. Payment has gone through via PayPal thats the only confirmation i do have.
I’ve still not received my good, I also can’t read the delivery details as they aren’t in English and I also think you had forgotten about my order
Still waiting on delivery - dhl ar3 useless
I havent received my order I want my money back Order no.24897
Nie otrzymałam mojego zamówienia. Proszę o natychmiastowy kontakt
Nr zamówienia 24897
Martyna Micek
I have otreveived the blanket :(
I have send the pictures of payment confirmation t and do not receive response
Answer by senso-rex.com
12 months ago
Hello,
thank you for your comment.
Sorry, not quite sure what the problem is but if you contact us we will happily resolve it.
Please email us at : shop@senso-rex.com
Please make sure you state your name and order number in your message.
We hope this information has been helpful and we are available for any further assistance.
Best regards and have a great weekend
Reviews for senso-rex.com
4.56/5.00
Excellent
How is the rating calculated?
Trustmark for senso-rex.com
Status:
certified since: 7/10/17
updated on: 4/9/20
senso-rex.com is checked and certified according to the Trusted Shops quality criteria
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- Protection of personal data
- Clear ordering process
senso-rex.com is checked and certified according to the Trusted Shops quality criteria
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Synapsa Med Sp. z o.o.
Klonowa 16
55-220 Jelcz-Laskowice
Poland
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Synapsa MED sp.zo.o.