Certificate for senso-rex.com
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Certified shop
This shop fulfils the Trusted Shops quality criteria (Details). -
Money-back guarantee
(Details) Protected for 30 days by the Trusted Shops guarantee (Details). -
Customer Service
If you have any questions, contact the online shop or, if necessary, Trusted Shops.
Approved on
10/07/2017
Valid until
09/07/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Managing Director Trusted Shops GmbH
Reviews for senso-rex.com
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- Delivery
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- Goods
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- Customer service
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Experience with senso-rex.com
Date of publication
20/04/2019
Date of order
04/04/2019
20/04/2019
Delighted with my blanket. Beautifully made.
Date of publication
20/04/2019
Date of order
11/04/2019
20/04/2019
This is quality product
Very happy I bought it
Sleeping well
Very happy I bought it
Sleeping well
Date of publication
19/04/2019
Date of order
01/04/2019
19/04/2019
10/10 amazing adult aspie 8yr old autism mum anxiety Therapeutic
Date of publication
19/04/2019
Date of order
11/04/2019
19/04/2019
Really enjoy my item. Quick delivery as well.
Date of publication
17/04/2019
Date of order
09/04/2019
17/04/2019
Otrolig snabb leverans. Kvalité på täcke och överdrag utmärkt.
Date of publication
17/04/2019
Date of order
09/04/2019
17/04/2019
Quick delivery, personalized card and instruction. Excellent, high quality product for my 9 year old son with SI disorder. Thanks
Date of publication
16/04/2019
Date of order
08/04/2019
16/04/2019
the blanket is way too thin
Date of publication
16/04/2019
Date of order
02/04/2019
16/04/2019
The first night I used the blanket was the best sleep in my life, It usually takes me 2+ hours to get to sleep but I was out like a baby so quickly with the blanket.
Date of publication
15/04/2019
Date of order
06/04/2019
15/04/2019
The delivery and the products are awesome
Date of publication
13/04/2019
Date of order
05/04/2019
13/04/2019
Well made, delivery time not to bad, overall very good service
Date of publication
12/04/2019
Date of order
04/04/2019
12/04/2019
I have otreveived the blanket :(
I have send the pictures of payment confirmation t and do not receive response
I have send the pictures of payment confirmation t and do not receive response
senso-rex.com replies: 14/04/2019
Hello,
thank you for your comment.
Sorry, not quite sure what the problem is but if you contact us we will happily resolve it.
Please email us at : shop@senso-rex.com
Please make sure you state your name and order number in your message.
We hope this information has been helpful and we are available for any further assistance.
Best regards and have a great weekend
Date of publication
12/04/2019
Date of order
03/04/2019
12/04/2019
I really love the 6 kg velvet blanket I got I have slept much more soundly and gotten rid of the sleepless tossing and turning during the night.
Date of publication
12/04/2019
Date of order
03/04/2019
12/04/2019
amazing product
quick easy website
fantastic customer service when i made a mistake
blanket is super
pretty
well made
an works
now my son wants one
quick easy website
fantastic customer service when i made a mistake
blanket is super
pretty
well made
an works
now my son wants one
Date of publication
10/04/2019
Date of order
02/04/2019
10/04/2019
Would have liked that the blanket was a little bit thicker
Date of publication
10/04/2019
Date of order
02/04/2019
10/04/2019
Very pleased with the blanket. My daughter loves it. Beautiful luxurious feel.
Date of publication
07/04/2019
Date of order
29/03/2019
07/04/2019
Very happy with our weighted blanket. Very easy transaction and good product
Date of publication
06/04/2019
Date of order
29/03/2019
06/04/2019
Really good quality product. Came quick. Well packed. Great night sleep straight away. First time I have not had restless legs and tension
Date of publication
06/04/2019
Date of order
29/03/2019
06/04/2019
all round great experience. Had to contact them a couple of times by email and got quick responses. Ordered 29/3 received 6/4 which was great. Daughter is delighted with the blanket so far. Would recommend
Date of publication
03/04/2019
Date of order
26/03/2019
03/04/2019
Item is high quality and very good value compared to other products on the market. Supplied with detailed information on how to get the best use from the blanket. I feel the option to pay in instalments and hassle free returns shows a great commitment to customer service. I am not sure yet how the blanket will work for my child, but I definitely would recommend the company on quality and service.
Date of publication
02/04/2019
Date of order
17/03/2019
02/04/2019
Jag älskar mitt tyngdtäcke och sover sååå bra med det
Jag är nöjd med min dotters täcke också, eftersom hon sover bättre och somnar snabbare
I love my product and also my daughters product We both sleep so much better since we got them We fall asleep faster too I really do love it
Jag är nöjd med min dotters täcke också, eftersom hon sover bättre och somnar snabbare
I love my product and also my daughters product We both sleep so much better since we got them We fall asleep faster too I really do love it
Date of publication
02/04/2019
Date of order
25/03/2019
02/04/2019
My blanket arrived a day early
Date of publication
01/04/2019
Date of order
21/03/2019
01/04/2019
Brilliant gravity blanket, my son loves it. I asked him for his review and he said 10 out of 10.
Very happy with shipping and delivery, great price and great product. Happy customer, thank you.
Very happy with shipping and delivery, great price and great product. Happy customer, thank you.
Date of publication
31/03/2019
Date of order
23/03/2019
31/03/2019
Bardzo sprawna obsługa . Produkt o wysokiej jakości . Śpi się wyśmienicie:)
Date of publication
28/03/2019
Date of order
20/03/2019
28/03/2019
Not used yet as only just arrived. Ordered grey with stars and appear just have plain grey.
Date of publication
25/03/2019
Date of order
09/03/2019
25/03/2019
Slow delivery and no reply back when I emailed the company . Item is very good quality
senso-rex.com replies: 27/03/2019
Dear Customer,
as stated on our website, all our orders are custom made and take about 5 to 7 business days to make and about 5 to 7 business days to ship. The delivery is often out of our hands, and every now and again cases of late delivery happen, which we apologize for. As per your email, we are trying to answer all messages within 24h, besides weekends. Best regards and have a great day!
Date of publication
24/03/2019
Date of order
15/03/2019
24/03/2019
Fast delivery, nice package and good quality I could change delivery address without any problem
Date of publication
23/03/2019
Date of order
14/03/2019
23/03/2019
Excellent Fast delivery
senso-rex.com
senso-rex.com was certified by Trusted Shops on 10/07/2017.
Contact
Klonowa 16
55-220 Jelcz-Laskowice
Poland
55-220 Jelcz-Laskowice
Poland
Tel: 0044 161 414 0200
sklep@senso-rex.com
senso-rex.com
Owner
Synapsa Med Sp. z o.o.
Klonowa 16
55-220 Jelcz-Laskowice
Poland
Klonowa 16
55-220 Jelcz-Laskowice
Poland
Trade register
Rejestr Przedsiębiorców KRS 0000451243
Authorized representative
Synapsa MED sp.zo.o.
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with senso-rex.com in their own words.
Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor
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Customer reviews