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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them...
Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
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Reviews for bike-discount.de/en
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Mar 7, 2024
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Bike Discount is way ahead in terms of professional, ease of use, prompt delivery, regular updates and quality products
I have used their services for years and will continue to do so for many years to come
Thank You
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Mar 7, 2024
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Good prices and fast delivery
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Mar 7, 2024
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Excellent service, delivery and products. Top bike site.
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Mar 7, 2024
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Mar 7, 2024
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One place where you can buy a lot of interesting bicycles and parts for them at very good prices. Seasonal discounts make these prices even more atractive. The store stands out from the competition.
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