bike-discount.de/enReviews

: 22,582Excellent

4.78

Reviews for bike-discount.de/en

894 verified reviews in the last 12 months

22,582 total reviews
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10 months ago
I was shopping at bike-discount for the first time and I liked the quick answers to my questions and the support seems to be very good overall. The delivery time was relatively quick despite difficulties caused by the flooding. The information about the order status and the tracking information was also helpful. I also think the prices are competitive and the selection of goods is huge, but well categorized and everything is easy to find. Overall, I would recommend the shop to anyone. Regarding improvements, I would only suggest to send an information about possible delay in delivery in advance without waiting for customers to ask if their order is going to be sent in time. But I also understand that it is not always possible to inform everyone about unexpected delays in advance.
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11 months ago
I was instructed by a shop assistant to be rather notified via email when my wished product is available. Did not happen. So i called and what a miracle, bike they had without notifying me as agreed. Later, during phone call with a shop assistant what is going on with my ordered and paid bike the answer I’ve received was it will be available after they “build it up”, which can be 12-20 working days!!! And after that it will be loaded to a courier. After 13 working days i still have no idea what is going on with my ordered and paid bike. First one wait for possibility to order over 7 weeks and further weeks just to be delivered. And still no info. This is Nonsense!!!
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Reviews for bike-discount.de/en

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 Verified review
9 months ago
Be clear on how much more it will finally cost when arriving to uk so we can compare prices to uk to see if its worth the hassle.
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9 months ago
Processing was fast, packing was good and the items were in good shape. But the sender forgot to mention my phone number on the package and the local currier couldn't reach me in time. This delayed the delivery and triggered additional actions from my side.
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9 months ago
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9 months ago 
All is well
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9 months ago
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9 months ago
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9 months ago
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9 months ago 
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9 months ago
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9 months ago
Quick service!
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9 months ago
Overall good but shipment rates are crazy high... Paying 3,99 EUR for an order exceeding 250 EUR is a lot.
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10 months ago
15 days in transit my order, not including the 3 -5 days before to dispatched, total days is 20 days for waiting, Improve your shipping ! Very poor and delayed !
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Answer by bike-discount.de/en
8 months ago
Of course, we have no influence on foreign customs and their processing speed, nor on the delivery speed of the respective carrier in the destination country.
 Verified review
10 months ago 
到着に日数がかかります。 注文から到着まで18日間かかりました。 以前は10日ほどでしたので改善されることを望みます。
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10 months ago
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10 months ago 
Prijs/kwaliteit.
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10 months ago
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10 months ago
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10 months ago
Das Rad war schlecht montiert so dass nach kürzester Zeit alles kracht, knarzt und quietscht. Meine Bewertung auf der Website wurde nicht veröffentlicht und der Service wollte die Schuld nur mir zuschieben. Insgesamt viel Geld zum Fenster rausgeworfen und viel Ärger mit unfreundlichen Service Mitarbeitern gehabt. Nie wieder.
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Answer by bike-discount.de/en
8 months ago
Es entspricht nun mal den Tatsachen, dass der Kunde nach einer gewissen Zeit sämtliche Schrauben nachziehen sollte. Ähnlich wie bei einem Reifenwechsel am Auto, bei dem die Schrauben auch nach einer geringen Fahrleistung nachgezogen werden sollten, ist das für die Gewährleistung der Fahrsicherheit unabdingbar.
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10 months ago 
chaussures correct manque une attache ou un boa a l'avant mais ça tiens bien.
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10 months ago 
Everything works, but you should put mobile number on pack otherwise the package will not reach the customer on time
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