bike-discount.de/enReviews

: 23,932Excellent

4.78

Trustmark
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with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: 6/7/2022
updated on: 8/8/2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more


certified since: 6/7/2022
updated on: 8/8/2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

Reviews for bike-discount.de/en

2,022 verified reviews in the last 12 months

23,932 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


1 year ago
I was shopping at bike-discount for the first time and I liked the quick answers to my questions and the support seems to be very good overall. The delivery time was relatively quick despite difficulties caused by the flooding. The information about the order status and the tracking information was also helpful. I also think the prices are competitive and the selection of goods is huge, but well categorized and everything is easy to find. Overall, I would recommend the shop to anyone. Regarding improvements, I would only suggest to send an information about possible delay in delivery in advance without waiting for customers to ask if their order is going to be sent in time. But I also understand that it is not always possible to inform everyone about unexpected delays in advance.
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the most relevant critical review


10 months ago
There was a delay delivering the bike, which is OK. The bike arrived with the packaging very severely damaged and as such the bike was also damaged. They offered me 200 euro's compensation which is OK, but it was the rude way in which their staff spoke to me on email that wasn't OK. As if i had done something wrong or as if they found me an annoyance, as if they were bargaining and negotiating and playing games with me, when i was the customer and they should have been as polite and helpful as they could be. Their attitudes stank! Appalling customer service.
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Reviews for bike-discount.de/en

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(1755)
 Verified review
1 month ago
Prompt and correct order fulfillment. A range of goods that are right for me. The Amazon payment doesn't work for me in Italy
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 Verified review
1 month ago
Size S fits snugly onto my head of 54cm. Very light, airy and looks good from front and side. Highly recommended to buy!
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 Verified review
2 days ago
Everything was perfect, very favorable prices, fast shipping, very pleasant shopping experience. Highly recommended!
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 Verified review
15 days ago
up to this point it is/was perfect but now waiting for 2 weeks for my package...pls consider working with DHL/HU MPL
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 Verified review
19 days ago
Everything fine, good price , delivery on time, one thing maybe will be nice to propose payment method : “afterpay”
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 Verified review
7 days ago
Every deliveries have been delivered right time right price! That means for me that the Company is trusted company.
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 Verified review
20 days ago
A pleasure to deal with and dispatch times were met overall I would not have any hesitation using the seller again
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 Verified review
18 days ago
Fast shipping, bike arrived in excellent condition, pedals included. Recommendable online shop with sharp prices.
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 Verified review
11 days ago
Good responds, You may info better when bike cycles are available to buy if those are out of order currently
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 Verified review
12 days ago
It has always been nice and easy to purchase and even return items. The delivery time is quite fast. Thanks!
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 Verified review
16 days ago 
THE PRICE WAS NOT TOO EXPENSIVE IN COMPARISON TO OTHER WEBSITES. IT WAS A VERY FAST DELIVERY AND IT WAS FREE.
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 Verified review
6 days ago
Very affordable, sufficient stock of brands, informative and reliable with the payment and shipping process.
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 Verified review
11 days ago
Quick dispatch and very good price. About 80% cost of buying in UK even with the customs and VAT payment.
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 Verified review
25 days ago
Very good experience, on time delivery. Quality product,will definitely buy from these guys again.thanks
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 Verified review
3 days ago
Quick delivery. Honest about items in/not in stock and ready to answer tech and compatibility questions
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 Verified review
3 days ago
The prices are competitive and the goods can be found directly from the warehouse with fast delivery.
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 Verified review
7 days ago
Great stuff. Been a customer since the zeroes and even a return is handled quickly without questions.
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 Verified review
14 days ago
Well made website, easy to navigate. Fast and easy checkout process, fast delivery and good products.
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 Verified review
Yesterday
Fast delivery (about 10 days from Germany to remote eastern Canada location), excellent price tags.
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 Verified review
18 days ago
All went well. Good product, good price, well packed and delivered fairly quickly. No complaints
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