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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them...
Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
Competitive prices and extensive choice and stock. Postage is expensive at €10 no matter what, and takes a week to arrive in Portugal from Germany.
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3 days ago
Verified review
it was easy and fast
product was in perfect condition and correct
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3 days ago
Verified review
Quality products at great prices. Fast dispatch. Very happy with my purchase.
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3 days ago
Verified review
Fast delivery
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3 days ago
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3 days ago
Verified review
Quick order processing and dispatch.
Item, however, appears to be old stock and white possibly used as a demo item (signs of minor wear and and damage).
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Answer by bike-discount.de/en
2 days ago
Dear customer, thank you for your order and your review, we are really sorry for the inconvenience caused.
We only sell the product you have purchased as new, so the article should not show any signs of use.
I have checked your details: Unfortunately, I could not find any personal communication from you in our system. May you please contact us so that we can help you further? Thank you for your understanding.
prezzi comprtitivi e buona scelta. Sarebbe bene che lo spedizioniere inbiasse una mail per il giorno di consegna, indicando, se non una fascia oraria, almeno mettina/pomeriggio.
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