bike-discount.de/en
Reviews:

14,046 reviews in the last 12 months48,939 total reviews  

4.80
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: Jun 7, 2022
The Trustmark indicates trustworthy online retailers.
bike-discount.de/en fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €20,000. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for bike-discount.de/en

 Sort by  
Relevance
(12286)
(1258)
Reset
Feb 29, 2024
 Verified review
Had to return shoes, process simple and refunded as soon as they receive them. Have always found good to deal with. Good prices and delivery
Report review
Feb 28, 2024
 Verified review
Good prices, god products, fast shiping, no issues with the transports from them, most of the product desired on stock, big up and thank's
Report review
10 days ago
 Verified review

Perfect Service

Great prices, quick shipping, items arrived to Ireland quickly, exactly as described and in good condition. What more can you ask for...
Report review
2 days ago
 Verified review
Everything I ordered I got as expected. All items are as described. Fast orders, fast deliveries. I will definitely use the site again!
Report review
Feb 28, 2024
 Verified review

Bike Discount's website is clear

Bike Discount's website is clear, and the search options are extensive. Packaging and shipping, everything works as you would expect.
Report review
Mar 5, 2024
 Verified review
Nearly perfect, but the period of preparing my new ebike before post has been long enough. I have been waiting fore more than 20 days.
Report review
2 days ago
 Verified review

Quick postage and excellect customer service

Quick postage, excellent customer service (I had to contact about an out of stock item, they responded very quickly). Will buy again!
Report review
BG
Brian G.
Kilkenny
3 days ago
 Verified review
Great price's on top quality products, always reliable and well packaged delivers, fast and great customer service and after sales
Report review
Mar 1, 2024
 Verified review

Good online bike shop

I have nothing to say, so far everything has gone well. I have already purchased various equipment, including a complete bicycle.
Report review
4 days ago
 Verified review
Took extra day to receive the order confirmation and tracking address. Otherwise no ideas to improve your business immediately.
Report review
Mar 9, 2024
 Verified review
The shipping cost is too high considering the days of the delivery . One week and a half dont seems fair time for fifteen euros
Report review
Mar 15, 2024
 Verified review
to improve - I bout chain and invethouly it was not in stocks! even it was when I bout it to keep - fast tesponse and shipment
Report review
Mar 8, 2024
 Verified review
Large stock of items, good product description, easy ordering, fast delivery times. In short, excellent service for five stars.
Report review
5 days ago
 Verified review

Among the best online cycle-shops...

Good prices, fast shipping, helpful service team. Highly recommended. (Miss Specialized accesories and GLS as shipping option)
Report review
Mar 3, 2024
 Verified review
Support is very quick to response. The prices are great and availability excellent. Nothing more to ask from any online shop!
Report review
Feb 27, 2024
 Verified review

Very nice prices, fast shipping

Reasonable fast shipping time. Even when adding international shipping, the bike seat was still a lot cheaper than in the US.
Report review
7 days ago
 Verified review
Customers outside Germany can’t use coupons that they include in the package. It’s a nice touch but kind of discriminating.
Report review
Mar 12, 2024
 Verified review
I am buying a third bike from here and every time I have been very satisfied, both with the order fulfillment and the bikes.
Report review
Mar 4, 2024
 Verified review
My best online shop at the moment. Great selection of products. Always very quick delivery. And of course unbeatable prices.
Report review
2 days ago
 Verified review
great prices for excellent bike parts. maybe there could be a little lower price for delivery in EU. 10e would fit better.
Report review