bike-discount.de/enReviews

: 22,607Excellent

4.78

Reviews for bike-discount.de/en

907 verified reviews in the last 12 months

22,607 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


10 months ago
I was shopping at bike-discount for the first time and I liked the quick answers to my questions and the support seems to be very good overall. The delivery time was relatively quick despite difficulties caused by the flooding. The information about the order status and the tracking information was also helpful. I also think the prices are competitive and the selection of goods is huge, but well categorized and everything is easy to find. Overall, I would recommend the shop to anyone. Regarding improvements, I would only suggest to send an information about possible delay in delivery in advance without waiting for customers to ask if their order is going to be sent in time. But I also understand that it is not always possible to inform everyone about unexpected delays in advance.
Report review

Show all positive reviews

the most relevant critical review


11 months ago
I was instructed by a shop assistant to be rather notified via email when my wished product is available. Did not happen. So i called and what a miracle, bike they had without notifying me as agreed. Later, during phone call with a shop assistant what is going on with my ordered and paid bike the answer I’ve received was it will be available after they “build it up”, which can be 12-20 working days!!! And after that it will be loaded to a courier. After 13 working days i still have no idea what is going on with my ordered and paid bike. First one wait for possibility to order over 7 weeks and further weeks just to be delivered. And still no info. This is Nonsense!!!
Report review

Show all critical reviews

Reviews for bike-discount.de/en

Filter 
 Sort by Relevance 
(785)
(83)
 Verified review
9 months ago 
Please, think about to change your Greek post partner (ELTA) as they delay to deliver your products to your customers. You can check by your own the day of delivery (information etc) to me....
Report review
 Verified review
9 months ago 
I buy from Russia, so all orders with international delivery. The store always collects the order on time and also dispatches quickly. Some products have better prices than other online stores.
Report review
 Verified review
8 months ago 
Had to buy from a non-UK store but it wasn’t too difficult in spite of import taxes etc. SRAM Red products are scarce at the moment so it was great to find what I needed from Bike Discount.de
Report review
 Verified review
8 months ago
Good prices. Trustworthy. Give the extra service in custermer relations. Always quality products. Fast shipment. Been buying with them for 7 years now without any problems. Deserves 5 stars.
Report review
 Verified review
10 months ago 
This is a repeat purchase from Bike-Discount.de and every single step of the process up to delivery, especially during covid 19 lockdowns and delays in shipments, was timely and excellent.
Report review
 Verified review
9 months ago
A great experience in buying, fast and good communication throughout the purchase. Good support too and unfortunately I had to return one item as it didn’t fit, with no problems.
Report review
 Verified review
9 months ago
Werkelijk de goedkoopste aanbieder voor België, zelfs met verzendingskosten erbij. Voor de tweede maal een bestelling geplaatst, slechts enkele dagen later geleverd door DPD.
Report review
 Verified review
1 year ago 
Un choix appréciable de quoi satisfaire tout cycliste. Un agencement du site parfait et une expédition soignée. Excellente expérience qui sera renouvelée avec grand plaisir
Report review
 Verified review
10 months ago 
Delivery time is not great, but is as expected. Cant complain. They deliver the items as expected, i've never had an issue with any item i bought here. Great service.
Report review
 Verified review
8 months ago 
Even in these Supply Chain problematic times - bike-discount.de has a well stocked inventory...if the actual accessory is not in stock there will be an alternative.
Report review
 Verified review
9 months ago 
Love the variety of goods available, how easy it is to sort them for finding what you are looking for, the price is good, and the delivery is always as expected.
Report review
 Verified review
1 year ago 
Better than most UK retailers. Much cheaper and usually deliver really quick. Real shame about the whole brexit situation but nothing to do with Bike Discount.
Report review
 Verified review
8 months ago
I like this store, great selection, good prices. It's just a pity that it is no longer possible to order Shimano brand goods in my country, Republic of Moldova.
Report review
 Verified review
11 months ago
The interface is user friendly, shop has a variety of products, paying was easy and value is good for the price, shipping and delivery is faster than expected.
Report review
 Verified review
10 months ago
Great service, great prices and great products! Took a while for my ebike to arrive, but definitely worth the wait! All things come to those who are patient!
Report review
 Verified review
10 months ago
Fast, affordable and reliable. Great service at competitive price. Would recommend 10/10. I ordered a wheel from DT Swiss and it arrived in mint condition.
Report review
 Verified review
11 months ago
Hebben één fijne winkel ervaring gedaan doordat het ene item niet voldeed en mogen terug sturen en verwisseld voor en ander en beter item. Grazie mille
Report review
 Verified review
8 months ago
Reasonably priced, and delivery to South Korea was prompt (around 10 days). Was hoping for faster, but happy that the product arrived in good order.
Report review
 Verified review
1 year ago
Great store, useful site, goods usually in stock, fast delivery, good price. In the last year Bike-Discount has improved the packaging of parcels.
Report review
 Verified review
11 months ago
Product from description, very well packt, fast shipping and good communication Maybe the price can be low ? Or have discount for old client….
Report review