bike-discount.de/enReviews

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4.78

Reviews for bike-discount.de/en

907 verified reviews in the last 12 months

22,607 total reviews
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10 months ago
I was shopping at bike-discount for the first time and I liked the quick answers to my questions and the support seems to be very good overall. The delivery time was relatively quick despite difficulties caused by the flooding. The information about the order status and the tracking information was also helpful. I also think the prices are competitive and the selection of goods is huge, but well categorized and everything is easy to find. Overall, I would recommend the shop to anyone. Regarding improvements, I would only suggest to send an information about possible delay in delivery in advance without waiting for customers to ask if their order is going to be sent in time. But I also understand that it is not always possible to inform everyone about unexpected delays in advance.
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11 months ago
I was instructed by a shop assistant to be rather notified via email when my wished product is available. Did not happen. So i called and what a miracle, bike they had without notifying me as agreed. Later, during phone call with a shop assistant what is going on with my ordered and paid bike the answer I’ve received was it will be available after they “build it up”, which can be 12-20 working days!!! And after that it will be loaded to a courier. After 13 working days i still have no idea what is going on with my ordered and paid bike. First one wait for possibility to order over 7 weeks and further weeks just to be delivered. And still no info. This is Nonsense!!!
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Reviews for bike-discount.de/en

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10 months ago
Exellent and fast delivery to the danish servicepartner. It is my third Radon bike, and this one is an e-bike, Radon Solution 8.0. Super bike!
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1 year ago
Excellent online shop with competitive prices. Great customer service. A bit too expensive the shipping to Italy especially for precept items
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10 months ago 
Small parts matter. Quick delivery, good coomunication. Range of bike-product can always be better/ more products Thanks so far.
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9 months ago 
I would like to be better informed during the time between payment and shipping. For the rest all is fine, let them keep up the good work!
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1 year ago
Always great service, if iam waiting for someone thing. They always communicate to me. Bought 3 different bikes here and love them all.
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1 year ago 
website very well done and many possibilities of choice. stock of components a little poor but i think it's due to the covid's period.
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1 year ago
Good service, they reply quite fast to all enquiries and the ebike quality is good so far even though i have had since few days only.
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8 months ago
Can’t say anything negative about this website. Offers great value and deals. I’ve been shopping on this site for morethan 5years
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8 months ago 
Everything was perfect and fast. I order fron Hungary, because it is cheaper than at home and arrives faster. Thank you very much.
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10 months ago 
by P. A.
If anything I'd love getting back to having my phone no. on the parcel, would make deliveries better, my stress lower. Thanks.
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1 year ago
The product is of excellent quality,the size corresponds to the declared one, I recommend it to all fans of mountain cycling
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10 months ago
Very good prices, fast delivery (within EU, to Greece in 5 days), very detailed information regarding the order's progress.
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8 months ago 
Good browsing experience. Goods are safely conditioned for shipping. Delivery takes a predictable/expected amount of time.
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10 months ago
speed of delivery is very good. all items arrived exactly as ordered. I even purchased an ebike, and I was fully satisfied
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9 months ago
Prices are very good, however courier expenses for my country make the final cost not competitive for the local buyers
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10 months ago 
Fast delivery, a lot of sizes on stock (Sidi) and also refund in a few days. And the shoes are great, kudos to Sidi :-)
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10 months ago
Great selection of top quality products at a good price. Already rode in almost everything purchased and very pleased.
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8 months ago
Great store, very fast response from customer service. Reasonable shipping cost and speed. Overall great experience.
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10 months ago 
Everything works, but you should put mobile number on pack otherwise the package will not reach the customer on time
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1 year ago 
Not the first time I buy from them. Wide catalog at reasonable prices amd fast delivery. Will buy again from the shop
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