bike-discount.de/en
Reviews:

14,056 reviews in the last 12 months48,988 total reviews  

4.80
Excellent

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bike-discount.de/en fulfils all Trusted Shops quality criteria, including
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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
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Reviews for bike-discount.de/en

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Feb 7, 2024
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Feb 7, 2024
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The resistance stand was great value and arrived quickly
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Feb 7, 2024
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Very good shop

Much better prices compared to Czech, clear communication and shipment tracking, quick delivery. Definately will shop there again.
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Feb 7, 2024
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Feb 7, 2024
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Quality parts, Good discount, Always good service

Order from them all the time. Quality is always excellent, never had a problem.
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Feb 7, 2024
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Feb 7, 2024
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I am using this shop more than 4 years. I am experienced cyclist, so mostly i know what i want to buy, so Bike-disccount.de is allways offering best prices. I research in different website as often as i can, cause i like buying cycling things and i spend a lot of money on it, so bike-diccount never disappointed me. Also i really like the reviews of the product, they do often match the reality.
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Feb 7, 2024
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Very easy website to navigate, good stock availability and quick and efficient postage overseas.
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Feb 7, 2024
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Feb 7, 2024
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Feb 7, 2024
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Feb 7, 2024
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Feb 7, 2024
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Feb 7, 2024
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Wide variety with amazing savings. It's worth the delivery time for me. Never have I been let down or disappointed
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Feb 7, 2024
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Excellent website with lots of products / sizes... Exempting, in some way, shipping costs would greatly improve the relationship with customers...
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Feb 7, 2024
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Very professional. I bought one bicycle and some accessories in two different purchases. The delivery was tracked without problems.
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Feb 7, 2024
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Feb 7, 2024
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No clarity about delivery time. DHL provided no delivery window / date
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Feb 7, 2024
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Feb 7, 2024
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Buying both bikes and accessories for 8 years without a hitch. No issues toward shipping Sweden. Its my obvious store of choice!
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