bike-discount.de/en
Reviews:

14,046 reviews in the last 12 months48,939 total reviews  

4.80
Excellent

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Certified since: Jun 7, 2022
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bike-discount.de/en fulfils all Trusted Shops quality criteria, including
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  • Clear ordering process

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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
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Reviews for bike-discount.de/en

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3 days ago
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Great experience
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3 days ago
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Broad portfolio and good prices Good website Ordering and delivery process very good
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3 days ago
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Best Bike-shop

Very diverse range of products and fair prices.
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3 days ago
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Good price, quick delivery.
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3 days ago
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Good prices and quick shipping.

Good prices and quick, reliable shipping to Belgium.
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BG
Brian G.
Kilkenny
3 days ago
 Verified review
Great price's on top quality products, always reliable and well packaged delivers, fast and great customer service and after sales
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3 days ago
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3 days ago
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Bike-discount.de is my "go to shop" for all bike and elecronic related stuff. Solid company that Never disappoints, fast delivery, great prices and excellent support.
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3 days ago
 Verified review
Goods recieved with small damage, missing learher logo on the bag, but after claim 10€ minus
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Answer by bike-discount.de/en
3 days ago
Dear customer, thank you for your order and your review. We are sorry that you have apparently experienced some inconvenience. I have checked your details: There was indeed a small discrepancy in the finish of this product. We have therefore offered you a full refund on return or compensation if you still wish to keep the item. You wanted to keep the item and opted for compensation. We apologize again and hope you enjoy the item.
3 days ago
 Verified review
Very good and legit site
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CS
Cor S.
Lelystad
3 days ago
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ML
Miguel L.
Setúbal Portugal
3 days ago
 Verified review
Great: Best Price. Not so Great: super high free shipping limit.
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3 days ago
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3 days ago
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3 days ago
 Verified review
Clear pages and fast delivery
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