bike-discount.de/en
Reviews:

14,046 reviews in the last 12 months48,939 total reviews  

4.80
Excellent

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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
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Reviews for bike-discount.de/en

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17 hours ago
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21 hours ago
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Everything I ordered I got as expected. All items are as described. Fast orders, fast deliveries. I will definitely use the site again!
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22 hours ago
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Hassle free purchase

Old model of shimano parts available (in my case, left and right name plates for dura-ace 9000). Shipping was quick and everything went well.
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23 hours ago
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Excellent prompt delivery which I like
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1 day ago
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No need to go elsewhere

Large range of products at a good price and service level !
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2 days ago
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2 days ago
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Excellent service every time. Never had any issues
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2 days ago
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Reasonable prices, good variety of goods and fast shipping.
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2 days ago
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Highly recommend the store

The selection is very large. The prices are good, the service is matter-of-fact and efficient. Delivery is accurate
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