bike-discount.de/enReviews

: 22,643Excellent

4.78

Reviews for bike-discount.de/en

917 verified reviews in the last 12 months

22,643 total reviews
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the most relevant positive review


10 months ago
I was shopping at bike-discount for the first time and I liked the quick answers to my questions and the support seems to be very good overall. The delivery time was relatively quick despite difficulties caused by the flooding. The information about the order status and the tracking information was also helpful. I also think the prices are competitive and the selection of goods is huge, but well categorized and everything is easy to find. Overall, I would recommend the shop to anyone. Regarding improvements, I would only suggest to send an information about possible delay in delivery in advance without waiting for customers to ask if their order is going to be sent in time. But I also understand that it is not always possible to inform everyone about unexpected delays in advance.
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11 months ago
I was instructed by a shop assistant to be rather notified via email when my wished product is available. Did not happen. So i called and what a miracle, bike they had without notifying me as agreed. Later, during phone call with a shop assistant what is going on with my ordered and paid bike the answer I’ve received was it will be available after they “build it up”, which can be 12-20 working days!!! And after that it will be loaded to a courier. After 13 working days i still have no idea what is going on with my ordered and paid bike. First one wait for possibility to order over 7 weeks and further weeks just to be delivered. And still no info. This is Nonsense!!!
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Reviews for bike-discount.de/en

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 Verified review
6 days ago 
Nice website, quick delivery, good pricing!
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6 days ago
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6 days ago
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6 days ago
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6 days ago
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6 days ago 
All ok
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7 days ago
Fast delivery and great prices!
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7 days ago
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7 days ago 
Shipping prices You are doing good, but you could improve prices of the shipping costs.
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7 days ago
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7 days ago
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7 days ago
I have previous good experience with bikediscont.de. But this time it seemed that they had forgotten my order. I wrote to inquire about the progress, and an hour later I got an email saying that my bike was just shipped. After that everything went relatively smooth
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Answer by bike-discount.de/en
7 days ago
Thanks for the feedback. We have not forgotten about the order. Since it was a bike, still had to do final assembly. Now the bike is with you and we hope you have fun with it.
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7 days ago 
The shop is super, but this time send me the wrong frame size!?
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Answer by bike-discount.de/en
7 days ago
Please contact our service department: reklamation@bike-discount.de
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7 days ago
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7 days ago
Great products, sharp prices
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7 days ago
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7 days ago
So far no issues, deliveries fast, return/refund simple, all good.
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7 days ago
Very competitive prices, fast and reliable delivery, very broad choice of products. I am also pleased with customer service.
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8 days ago
The best prices and fast delivery.
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8 days ago
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