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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them...
Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
Reliability. Fast delivery.
What could we possibly do better: How about proposing a free shipping for a product(order) which amount is above 1000 EUR?
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Mar 16, 2024
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What i need in time...
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Mar 16, 2024
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Mar 16, 2024
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Mar 16, 2024
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Excellent return process.
I accidentally ordered the wrong size
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Mar 16, 2024
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Top class
Quick dispatch and Fast shipping to Ireland .Good value pricing
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Mar 16, 2024
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Mar 16, 2024
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Mar 16, 2024
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Mar 15, 2024
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100% seller
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Mar 15, 2024
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Fast shipping, great value, large assortment. There's very little not to like. Perhaps the website itself could benefit from some minor upgrades here and there, but otherwise : A+, no doubt.
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Mar 15, 2024
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Easy to choose products and great customer support
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Mar 15, 2024
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Mar 15, 2024
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Perfect.
Safely packed, quick delivery, nice price.
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Mar 15, 2024
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Mar 15, 2024
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Availability of Many Options
Availability of many options in bike stuff, quick delivery and affordable shipment cost.
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