bike-discount.de/en

Reviews:

Ended up having to pay an extra £50+ for import charges

Shipping cost to other eu contries Double prices for other contries than germany is unfair

Regarding the payment system, even though I tried to pay through Amazon, BD said they did not receive any payment. Secondly, It wasn't until I revisited the site that I noticed that I could have paid in Pounds instead of Euros, this area could have been clearer.

Shipping to Slovenia is 14 eur witch is too much r2 has 7 eur shipping.

12 days for order to arrive (despite 4-6 days advertised timing on items purchased to Greece). 5 days to answer my query as to why order taking so long. Sigma light set is missing a part - no handlebar mount.

Unproper Communication: when the ordered NG tool has damaged the ordered bottom bracket was promised the replacement part. The replacement item never arrives me due to out of stock/no continue delivery.

21 days to deliver with fed ex postage cost 15 euros. What’s the point to be charged if it’s going to take 21 day to deliver

While I am happy with the range of products, listed prices, and delivery performance, I take great issue with one very distasteful feature of your business. A significant additional fee is added when checking out. There is no explanation for this. It's not associated with any change made by the customer for destination, shipping method, etc. There is no additional line item. The prices increase between the shopping cart and the checkout screen. I can only think this is an intentionally deceitful practice to entice customers far enough down the path to a purchase that they will complete it regardless. I will try and find the same items elsewhere in future.

I find it odd, that pricing unfavourably changes when switchin countries from germany to anything else. That shouldn't be the case, not within EU. Returns polisies are not thoroughly explained for "out of Germany" buyers. Sizing guides are missleading as they are german and not standard european. i.e. among other products bought a speedo swimsuit - german size 34 turned out to be XS (UK size 8) and not S (10) international.

My order was too late. The estimated delivery time in the site was 4-7 days but the orded was delivered in me about 2 weeks later.

Nose piece missing from Oakley EVZero Sunglasses

Waited more than 3 weeks on my order that they forgot…

Order management can be improved. It would be very useful to be able to cancel an order before it was shipped , or be able to add or remove items from the order.

More than 2 weeks waiting