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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them...
Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
I would put 5 since the prices are really good but the bad thing is that the shipping costs in Greece is 15 euros which makes the parts almost the original price from other stores
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7 days ago
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7 days ago
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7 days ago
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8 days ago
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good prices but slow shipping
good prices, but quite slow dispatching. Takes about 3/5 days, where other takes 2 days
this is my conclusion after several orders in time
Prices are very good
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8 days ago
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8 days ago
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8 days ago
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8 days ago
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8 days ago
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Good products and service, quick
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8 days ago
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9 days ago
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Had to return shoes as they were too small, very helpful and made this process easy.
Always have received my orders well packaged and in a timely manner.
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9 days ago
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9 days ago
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10 days ago
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10 days ago
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I'm English living on a Greek island and their service has been excellent. Great comms and super efficient.
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