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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them...
Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
Quick delivery, reliable service and good prices. Thanks!
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8 hours ago
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So far I am satisfied with all my purchases
Whatever I buy here is cheap and genuine. This time it was a Shimano chain and a few cogs for the cassette.
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9 hours ago
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10 hours ago
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10 hours ago
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The package was damaged during transit, clearly the fault of the transport company. After reaching out, they immediately resend the damaged and lost products. Great service!!
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10 hours ago
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12 hours ago
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12 hours ago
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Everything was ok, many parts on stock, quick response to the orders.
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12 hours ago
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BR-T4000 V-Brake-Set and MTB/Road Brake Cable Set Steel front/rear
Just like in the pictures, came well packed and everything is working fine. Brakes upgraded from candilever to Vbrake. Thank you!
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