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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them...
Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
Everythings perfect :) good service, fast delivery
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Feb 6, 2024
Verified review
Great product range. Good prices and prompt delivery.
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Feb 6, 2024
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Feb 6, 2024
Verified review
They promised 12-14 days delivery time and they fulfilled it. The tracking information was clear, product arrived as per respection.
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Feb 6, 2024
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Excellent
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Feb 6, 2024
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Feb 6, 2024
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Feb 6, 2024
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Fast, responsive, trustworthy!
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Feb 6, 2024
Verified review
I was a bit indecisive about my order, and they were very kind to help me figure it out before placing the payment. I had some trouble paying with PayPal, so I had to do a bank transfer, which ended up costing more. Maybe a better payment system in the website could help a lot, but the service, which Is what I am grading right now, was impeccable. Thank you very much.
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Feb 6, 2024
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Feb 6, 2024
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Feb 6, 2024
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Top bicycle shop
Good prices, great variety and availiability, great offers, 1 day dispatch, good communication.
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