bike-discount.de/enReviews

: 41,959Excellent

4.79

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certified since: Jun 7, 2022
updated on: Sep 23, 2023
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
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  • Clear ordering process

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certified since: Jun 7, 2022
updated on: Sep 23, 2023
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

Reviews for bike-discount.de/en

16,103 verified reviews in the last 12 months

41,959 total reviews
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here

Reviews for bike-discount.de/en

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Reset
9 days ago
 Verified review
Best prices of products! Overpriced delivery
Answer by bike-discount.de/en
8 days ago
Dear Customer, thank you for your order and for your review. We are pleased that you can benefit from our low prices. In order to continue to guarantee you the best possible prices, we are unfortunately unable to offer free delivery for all countries. However, we regularly review the options and assure you that we offer fair conditions to our customers. You can view our delivery conditions for your delivery country transparently on our website at any time before purchasing. We therefore kindly ask you to understand our procedure.
10 days ago
 Verified review
10 days ago
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10 days ago
 Verified review
Still charging €9.99 delivery when most others offer free delivery when you spend a certain amount Your returns policy as I have said before is abysmal and needs to be addressed
Answer by bike-discount.de/en
9 days ago
Dear Customer, thank you for your order and for your review. We are pleased that you can benefit from our low prices and our wide range of products. Unfortunately, in order to continue to guarantee you the best possible prices, we cannot offer free returns and free shipping for all countries. However, we regularly review the options and assure you that we offer fair conditions to our customers. You can view our shipping and return conditions for your delivery country transparently on our website at any time before purchasing. Therefore, we kindly ask you to understand our practice.
10 days ago
 Verified review
10 days ago
 Verified review
AV
Anton V.
Poeldijk
10 days ago
 Verified review
I like the big assortment however i miss a few items of which i at this moment have no specific examples. What could be improved is the time between ordering and shipping. However i know hete in the netherlands are about the only country in the world that had sameday handling and shipping so i might be just spoiled!
10 days ago
 Verified review
Long delivery
11 days ago
 Verified review
Great selection at good prices and quick delivery.
11 days ago
 Verified review
Fast delivery, good price but packaging not optimal and small scratches on the product
11 days ago
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11 days ago
 Verified review
All things oké, as expected.
11 days ago
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11 days ago
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11 days ago
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It has a good service and price. Just don't give 5 stars because the shipping takes a little bit too long for me. I'm in Portugal.
12 days ago
 Verified review

Smooth purchase process and great prices

Smooth purchase process with accurate stock indicators, attractive pricing, reasonable shipping price within EU and relatively quick delivery. Return costs could be improved as when returning less than €50 value, a customer cost is incurred.
12 days ago
 Verified review
KV
12 days ago
 Verified review
Quick and cheap!
12 days ago
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12 days ago
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