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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them...
Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
De beloofde snelle levering van 1 dag na bestelling werd uiteindelijk meer dan een week na bestelling , en dit voor een simpele buitenband die dan ook nog eens op voorraad bleek . Maar op uitzondering van de levering was de service goed.
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Mar 8, 2024
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Mar 8, 2024
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Large stock of items, good product description, easy ordering, fast delivery times. In short, excellent service for five stars.
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Mar 7, 2024
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Mar 7, 2024
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Mar 7, 2024
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Mar 7, 2024
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The price of bikes compared to competition are really good - lower.
I would recommend to be at least a bit flexible when it comes to adjusting your offered bikes with some component for another one. E.g possibility to change
the brand and type of brakes or to switch the saddle or crankset…
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Mar 7, 2024
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Good services
Good variety of products
Good prices
Good return policies
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Mar 7, 2024
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Mar 7, 2024
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Super store
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Mar 7, 2024
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Beware Import charges
Ended up having to pay an extra £50+ for import charges
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Answer by bike-discount.de/en
Mar 8, 2024
Dear customer, thank you for your feedback. Our prices are taxed in the country of destination, as required by law. Our customer is responsible for any import duties in the respective country. We thank you for your understanding.
Mar 7, 2024
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Mar 7, 2024
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Fast delivery. User friendly eshop.
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Mar 7, 2024
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Mar 7, 2024
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Excelent quality and fast shiping
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Mar 7, 2024
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Mar 7, 2024
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Mar 7, 2024
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OK
+ Quick delivery.
- Tires on bike not equal to specification (2.1 vs 2.25 inch)
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