bike-discount.de/en
Reviews:

14,046 reviews in the last 12 months48,939 total reviews  

4.80
Excellent

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bike-discount.de/en fulfils all Trusted Shops quality criteria, including
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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
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Reviews for bike-discount.de/en

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Jan 20, 2024
 Verified review
I'm so disappointed, that you closed the shipping to Kazakhstan. Now I cannot order some good stuff for my bikes 😭
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Jan 23, 2024
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Great range and good prices.

Great range, good prices and the few times I've had to deal with costumer service always quick and polite.
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Jan 6, 2024
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Prima shop

Het zou veel makkelijker zijn als je ook met ideal zou kunnen betalen. Voor de rest prima shop!
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Jan 21, 2024
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Bike delivered as promised

Bike delivered in a reasonable time, perfectly packed, pre-assembled and as advertised.
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Jan 25, 2024
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Fast and reliable delivery. Payment methode does not include iDeal though.
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Jan 11, 2024
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De snelle en correcte afhandeling spraken me aan. Beter kan niet voor mij.
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Jan 26, 2024
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Great assortment! But not all the items have info about their weight.
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Jan 26, 2024
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Good website

Good price , very reliable Quick delivery To be recommended
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Jan 22, 2024
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Good prices, but no free shipping and loyalty program
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Jan 8, 2024
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Good experience, shipping to Ireland could be quicker
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Jan 8, 2024
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fast shipment, good communication, very good prices
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Jan 12, 2024
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customer support is not responding to anything
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Jan 4, 2024
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Variety of products, discount/price’s applied
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Jan 3, 2024
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Quick delivery. Smart packaging.
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Jan 12, 2024
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discount for professionals
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Dec 31, 2023
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No problems
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Jan 26, 2024
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Jan 26, 2024
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Jan 25, 2024
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Jan 24, 2024
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