bike-discount.de/enReviews

: 24,147Excellent

4.78

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with Buyer Protection

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Valid

with Buyer Protection

certified since: 6/7/2022
updated on: 8/14/2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more


certified since: 6/7/2022
updated on: 8/14/2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

Reviews for bike-discount.de/en

2,214 verified reviews in the last 12 months

24,147 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


1 year ago
I was shopping at bike-discount for the first time and I liked the quick answers to my questions and the support seems to be very good overall. The delivery time was relatively quick despite difficulties caused by the flooding. The information about the order status and the tracking information was also helpful. I also think the prices are competitive and the selection of goods is huge, but well categorized and everything is easy to find. Overall, I would recommend the shop to anyone. Regarding improvements, I would only suggest to send an information about possible delay in delivery in advance without waiting for customers to ask if their order is going to be sent in time. But I also understand that it is not always possible to inform everyone about unexpected delays in advance.
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the most relevant critical review


10 months ago
There was a delay delivering the bike, which is OK. The bike arrived with the packaging very severely damaged and as such the bike was also damaged. They offered me 200 euro's compensation which is OK, but it was the rude way in which their staff spoke to me on email that wasn't OK. As if i had done something wrong or as if they found me an annoyance, as if they were bargaining and negotiating and playing games with me, when i was the customer and they should have been as polite and helpful as they could be. Their attitudes stank! Appalling customer service.
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Reviews for bike-discount.de/en

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 Verified review
Yesterday
Everything is fine and good. If the oversea delivery time can be shortened will become more better.
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 Verified review
6 days ago
It took them 3-4 days to actually process the purchase and send it but otherwise no issues at all.
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 Verified review
1 month ago
You have to wait a little longer before the package is shiped but price and products are good
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 Verified review
7 days ago
Good product at reasonable and attractive prices. Good support and help from technical team.
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 Verified review
14 days ago 
the large amount of products. it could be better if the choise was also godd in the shop .
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 Verified review
13 days ago
Expérience concluante. Quelques jours avant la livraison en Belgique sinon OK.
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 Verified review
10 days ago
Price and availability is good. Delivery to the Netherlands vould be better
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 Verified review
11 days ago 
Correct handling of orders. Even when your order get lost by the courier
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 Verified review
8 days ago
Everything are good, except some goods have no delivery to my country
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 Verified review
6 days ago
Lage verzendkosten naar België, goede producten aan redelijke prijs.
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 Verified review
15 days ago
Trusted company and very wide selection of parts. Budget prises.
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 Verified review
14 days ago
Fast delivery, quite well stocked shop, comparable prices.
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 Verified review
1 month ago
Great assortment and price match. Shipping time was quick.
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 Verified review
18 days ago
De juiste product informatie en prijs kwaliteit.
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 Verified review
22 days ago
Correct product as described.No fuss on time
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 Verified review
1 month ago
Smooth experience, Reliable delivery.
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 Verified review
8 days ago
Reliable service and discount price.
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 Verified review
11 days ago
Nice website and quick delivery.
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 Verified review
25 days ago 
Good selection with decent price.
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 Verified review
10 days ago
Faster delivery would give 5 ⭐️
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