I was shopping at bike-discount for the first time and I liked the quick answers to my questions and the support seems to be very good overall. The delivery time was relatively quick despite difficulties caused by the flooding. The information about the order status and the tracking information was also helpful. I also think the prices are competitive and the selection of goods is huge, but well categorized and everything is easy to find. Overall, I would recommend the shop to anyone. Regarding improvements, I would only suggest to send an information about possible delay in delivery in advance without waiting for customers to ask if their order is going to be sent in time. But I also understand that it is not always possible to inform everyone about unexpected delays in advance.
Read more
Report review
Show all positive reviews
the most relevant critical review
10 months ago
There was a delay delivering the bike, which is OK. The bike arrived with the packaging very severely damaged and as such the bike was also damaged. They offered me 200 euro's compensation which is OK, but it was the rude way in which their staff spoke to me on email that wasn't OK. As if i had done something wrong or as if they found me an annoyance, as if they were bargaining and negotiating and playing games with me, when i was the customer and they should have been as polite and helpful as they could be. Their attitudes stank! Appalling customer service.
Read more
Report review
Show all critical reviews
Reviews for bike-discount.de/en
Filter
Sort byRelevance
(1924)
(25)
(39)
Verified review
23 days ago
Got exactly what I ordered and delivered on time so very happy with bike discount.
Report review
Verified review
24 days ago
Loja totalmente confiável, preço acessível, rapidez na entrega, excelente produto,
Report review
Verified review
7 days ago
Fast delivery, items as promised, very good service, will order again when needed
Report review
Verified review
11 days ago
Everything is great. I would like more details for custom (bolts, brackets, etc.)
Report review
Verified review
20 days ago
Simple and fast. Received the package from Germany to Slovenia in 3 working days.
Report review
Verified review
23 days ago
Personal touch, I ordered the axle and I got the axle, what more is there to say?
Report review
Verified review
11 days ago
All was good, honestly. I'll shop again and try to record possible improvements!
Report review
Verified review
4 days ago
Fast Shipping to North America. Wide selection of parts in stock. Great prices.
Report review
Verified review
11 days ago
You may find what you are looking for and receive the goods in a timely manner.
Report review
Verified review
22 days ago
Good stock, good prices and prompt delivery even to Ireland. Highly recommend
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews:
They are not included in the overall rating. No verification measures have been taken.