Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them...
Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
Everything is great, only a small complaint about the delivery within Croatia, there is no email or mobile notification when the package arrives, the delivery person will call you when he is in front of the house.
Report review
Feb 23, 2024
Verified review
Shop for the patient.
I bought the bike at a very good price.
I waited a very long time for delivery and this is bad.
The bike is very poorly assembled. Everything needs to be improved.
Report review
Feb 20, 2024
Verified review
Easy to buy with reasonable prices. Export shipping costs for small items are relatively high. On the other hand, shipping has been reliable and trustworthy so far.
Report review
Mar 18, 2024
Verified review
Good
I am a frequent buyer. They always give me the same quality. Nevertheless it should be wise to give some reduction from shipping price after so many purchase.
Report review
Mar 15, 2024
Verified review
Prices are very good and customer's service also. I would suggest to have some discount regarding shipping costs when the amount is over 100 euros.
Report review
Mar 16, 2024
Verified review
Price rises on check out and second time product page is loaded
Good stock
I normally buy my parts here. ZEB, Magura dropper, 12 speed.. ect.
Report review
Mar 5, 2024
Verified review
Nearly perfect, but the period of preparing my new ebike before post has been long enough. I have been waiting fore more than 20 days.
Report review
Mar 9, 2024
Verified review
The shipping cost is too high considering the days of the delivery . One week and a half dont seems fair time for fifteen euros
Report review
Feb 27, 2024
Verified review
Liked and what could be improved
Liked: delivery time
Need improvement: shipping cost should be 0 within EU for orders above certain value (e.g. above 200EUR)
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.