bike-discount.de/en
Reviews:

15,970 reviews in the last 12 months44,725 total reviews  

4.80
Excellent

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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
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Reviews for bike-discount.de/en

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Jan 13, 2023
 Verified review
Great parts availability. Dificult interaction after some time between orders.
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Jul 14, 2023
 Verified review
Using bed postal service ruins total score of the experience. Bring back dpd!
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Apr 27, 2023
 Verified review
Selection, price delivery could be a little faster, would highly recommend.
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Jan 12, 2023
 Verified review
Prices and delivery okay. Finding things in the site is sometimes a bit hard.
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Dec 30, 2022
 Verified review
Experience was good with order, one item was little damage (bleeding syringe)
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May 8, 2023
 Verified review
Kaikki meni tilaukse osalta niin kuin piti ,myös hinta oli kilpailukykyinen.
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Mar 3, 2023
 Verified review
My bicycle came with a different fork (not the one that was supposed to be).
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Mar 1, 2023
 Verified review
Le choix la diversité et le prix Le moins Le temps de livraison trop long.
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JO
Jouni O.
tampere
Jul 30, 2023
 Verified review
Good prices, ok delivery speeds. Never had any real issues with anything.
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Jul 2, 2023
 Verified review

Nearly ok, price cheapest

Otherwise ok, but never seen slower shipping. Price was again unbeatable
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Jun 22, 2023
 Verified review
slow speed of delivery on Germany. I think next time i'll oder in USA ))
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JF
Jiri F.
Rymarov
Jun 18, 2023
 Verified review

Speed up delivery and dispatch

I know it's hard to influence, but faster deliveries (especially abroad).
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NF
Nikolaos F.
Kastoria Greece
Mar 19, 2023
 Verified review
In some case I can’t see images in my mobile phone (iOS 16.3) Thank you
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Mar 23, 2023
 Verified review

Good

Had a problem with a payment. But the price and ordered stuff is great.
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Mar 15, 2023
 Verified review
Shipping info was unclear. Some communication was in german not english
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Jan 17, 2023
 Verified review
Great customer service and advice but delivery was not a smooth process.
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Feb 8, 2023
 Verified review
Bike-discount were reasonably helpful and responded swiftly to e-mails.
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Jan 29, 2023
 Verified review

Good products at good prices....but…

Good products at good prices....but have to improve the shipping Costs.
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Jul 1, 2023
 Verified review
God oplevelse med at handle på denne hjemmeside, kan klart anbefales.
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KA
Kostas A.
Athens, Greece
Jan 31, 2023
 Verified review
It would be perfect if they offered better shipping prices for Greece!
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