bike-discount.de/en
Reviews:

14,056 reviews in the last 12 months48,988 total reviews  

4.80
Excellent

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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
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Reviews for bike-discount.de/en

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Dec 5, 2023
 Verified review
De laatste 5 a 6 weken 2x iets besteld, 2x supervlot geleverd. Juiste spullen, juiste maat, kleur enz. Dik tevreden over Bike discount. Henk lier Staphorst.
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Dec 5, 2023
 Verified review
Please, check item Shimano EW-SW 300 rather charged or not , before dispatch!
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Dec 5, 2023
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Quick shipment but poor shipping options
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Dec 5, 2023
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Dec 4, 2023
 Verified review

Great choice, expensive clothes and shipping

I like great choice of articles. I dont like; Biking clothes is too expensive. Shipping to countries outside of germany is too expensive. Articles often dissapear from shop and sometimes waiting is too long to article become available again.
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Dec 4, 2023
 Verified review
Prices are hard to find out, one price shown on the goods but when you check out the prices are corrected to higher prices, that is very annoying. When asking support about why that is, no response at all, not good customer support. Besides that ok.
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Answer by bike-discount.de/en
Dec 4, 2023
Thank you for your order and your review. We are sorry that you apparently had difficulty understanding the price display in our webshop. I have checked your details: unfortunately I can't find a request from you in our system. Perhaps you would like to contact us again via our contact form so that you use the correct address? However, I can already explain to you that orders must be processed with destination country tax. This means that the VAT of the country of delivery will be applied. It is best to enter your country of delivery on our website from the outset so that the correct price is displayed. If you have any further questions, we will be happy to help you at any time.
Dec 4, 2023
 Verified review
delivery option for international order
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Answer by bike-discount.de/en
Dec 4, 2023
Dear customer, thank you for your order and your review. We offer our customers shipping via various logistics partners, including abroad. I can already tell you that we are already planning another, very interesting, international shipping method for the future. If there is anything else we can do for you, we will be happy to help again at any time.
Dec 3, 2023
 Verified review
Everything is great, only the lower price attracts people.
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Dec 3, 2023
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Great Bike OL Shop

Easy to order, good relation quality/ cost
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Dec 3, 2023
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Dec 3, 2023
 Verified review
All is ok.
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Dec 2, 2023
 Verified review
Need biger sortiment.Not everyting is evejebol.
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Dec 2, 2023
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Dec 1, 2023
 Verified review
Good service
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Dec 1, 2023
 Verified review
Nothing i purchasd some RC cycling shoes. At a great price. Great communication, fast delivery. Kept me well informed.
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Dec 1, 2023
 Verified review
Good products and reasonable prices. Returning the products should be free of charge at least from inside Europe.
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Dec 1, 2023
 Verified review
Adequate and timely reception of goods
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AM
A. M.
Estonia
Dec 1, 2023
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Dec 1, 2023
 Verified review
The product had some small product. No about function but visual, probably lot of packaging and unpackaging.
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Answer by bike-discount.de/en
Dec 4, 2023
Dear customer, thank you for your order and your feedback. We are sorry to hear that you are not entirely satisfied with the packaging of the item. However, we hope you enjoy the products you ordered, and we are always happy to help.
Nov 30, 2023
 Verified review

bonuses or discounts for

Some bonuses or discounts for long time clients would be appreciated
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